Resolved -
Our Engineers have successfully restored service to the affected server, and all services are operating normally.
Following a period of monitoring, the environment has remained stable and no further issues have been observed. As a result, this incident has been resolved.
We appreciate your patience and understanding throughout this incident.
If you experience any issues or have any questions, please feel free to contact our support team via Live Chat or by opening a Support Case.
Jun 15, 15:16 EDT
Monitoring -
Our Engineers have successfully restored service to the affected server, and all services are currently operating normally.
The incident is now in a monitoring state. We will continue to watch the environment closely to ensure stability following the restoration of service.
We appreciate your patience throughout this incident and will provide additional updates if there are any significant changes.
If you have any questions or concerns, please feel free to reach out to our support team via Live Chat or by opening a Support Case.
Jun 15, 13:18 EDT
Update -
Our Engineers have successfully restored service to the affected server, and the server is currently online and operational.
We are continuing to monitor the environment to ensure ongoing stability and performance. While services are available, some users may experience intermittent increases in latency as we complete additional monitoring and validation activities.
We appreciate your patience and will provide further updates as they become available.
If you have any questions or concerns, please feel free to reach out to our support team via Live Chat or by opening a Support Case.
Jun 15, 09:57 EDT
Identified -
Our Engineers have made good progress in restoring service to the affected server.
At this time, the server is back online and sites should begin coming back online as services continue to recover. Our Engineers are still completing the remaining work required to ensure everything is fully operational and stable.
We appreciate your continued patience while we complete these final checks. If you have any questions or concerns, please feel free to reach out to our support team via Live Chat or by opening a Support Case.
Jun 15, 05:51 EDT
Investigating -
Our Engineers are investigating an interruption in service affecting the cloudhost: cloudhost-5012850.us-midwest-2.nxcli.net. We understand the inconvenience this may cause and truly appreciate your patience while we resolve the issue.
If you have any questions or concerns, please feel free to reach out to our support team via Live Chat or by opening a Support Case.
Jun 15, 03:24 EDT