Server Status | Nexcess

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Support Services Operational
Tickets Operational
Phones Operational
Chats Operational
Help Center Operational
Platform Operations Operational
Web Services Operational
DNS Operational
SSH/FTP Operational
Email Operational
MySQL Operational
InterWorx Control Panel Operational
Cluster / NFS Operational
Platform Updates / Other Operational
Managed Wordpress Operational
Wordpress Core Updates Operational
Wordpress Plugin Updates via Visual Compare Operational
Nexcess Cloud Operational
us-midwest-1 Operational
us-west-1 Operational
uk-south-2 Operational
nl-west-1 Operational
au-south-1 Operational
us-midwest-2 Operational
Cloud Container Services Operational
us-midwest-1 Operational
us-west-1 Operational
uk-south-2 Operational
nl-west-1 Operational
au-south-1 Operational
us-midwest-2 Operational
Nexcess Global DNS Operational
Customer Portal Operational
Safe Harbor Updates Operational
Data Centers & Network Operational
90 days ago
100.0 % uptime
Today
Southfield, MI (MEL) Operational
90 days ago
100.0 % uptime
Today
Dearborn, MI (OTR) Operational
90 days ago
100.0 % uptime
Today
San Jose, CA (SJC) Operational
90 days ago
100.0 % uptime
Today
Miami, FL (MIA) Operational
90 days ago
100.0 % uptime
Today
Surrey, UK (LHR) Operational
90 days ago
100.0 % uptime
Today
West Sussex, UK (LGW) Operational
90 days ago
100.0 % uptime
Today
Amsterdam, NL (AMS) Operational
90 days ago
100.0 % uptime
Today
Sydney, AU (SYD) Operational
90 days ago
100.0 % uptime
Today
Lansing, MI (DC3) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance, Subset of Containerhosts, [uk-south-2] Feb 5, 2026 16:30-17:30 EST

Scheduled - Nexcess Systems Engineers will be performing scheduled maintenance on the underlying hardware supporting the following containerhosts:

containerhost-103952.uk-south-2.nxcli.net
containerhost-76044.uk-south-2.nxcli.net

Websites configured on services running on containerhosts, such as Elasticsearch, Varnish, and RabbitMQ, will experience service interruptions during the maintenance window. You may subscribe to further updates for this maintenance above.

Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:

Need help? Chat with us or create a ticket via my.liquidweb.com.

We appreciate your patience and understanding as we work to restore this service. Thank you.

Internal System Maintenance Reference: [CC-13150]
Feb 03, 2026 - 14:20 EST
Feb 5, 2026
Scheduled Maintenance - Subset of Cloudhosts on US-Midwest-1, US-Midwest-2 & US-West-1
Completed - The scheduled maintenance has been completed.
Feb 5, 05:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 03:30 EST
Scheduled - Nexcess Systems Engineers will be carrying out scheduled maintenance on the underlying hardware supporting the following cloudhosts.

US-Midwest- 1
cloudhost-71475.us-midwest-1.nxcli.net
cloudhost-76958.us-midwest-1.nxcli.net
cloudhost-310421.us-midwest-1.nxcli.net
cloudhost-310403.us-midwest-1.nxcli.net

US-Midwest- 2
cloudhost-4892866.us-midwest-2.nxcli.net
cloudhost-4890696.us-midwest-2.nxcli.net

US-West-1
cloudhost-2897704.us-west-1.nxcli.net
cloudhost-2812484.us-west-1.nxcli.net
cloudhost-100386.us-west-1.nxcli.net
cloudhost-67983.us-west-1.nxcli.net


Websites configured on these cloudhosts will experience a temporary service interruption of up to 30 minutes during the maintenance window. Ticket notifications will be opened for affected clients.

You can subscribe to receive further updates regarding this maintenance above.

Our support team is on hand should you need any assistance or have any questions or concerns. You can reach us through the following channels:

Live Chat via the Customer Portal: https://my.nexcess.net/

Email: support@nexcess.net

We appreciate your understanding and patience as we work to enhance our service.

System Maintenance Reference: [CC-13150]
Jan 30, 12:21 EST
Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026
Scheduled Maintenance – Roundcube & Interworx
Completed - The scheduled maintenance has been completed.
Feb 2, 21:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 21:00 EST
Scheduled - We are performing scheduled maintenance on Roundcube across our fleet.

During this maintenance window, Interworx & webmail may be briefly unavailable for a short period. This maintenance will not impact email delivery.

If you need assistance, please chat with us or create a ticket via my.liquidweb.com.

Thank you for your patience and understanding.
Jan 30, 11:45 EST
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026
Cloudflare Network Degradation
Resolved - This incident has been resolved.
Jan 27, 23:34 EST
Identified - Cloudflare is currently experiencing network degradation in the Chicago area. This is impacting some Liquid Web services, including:

Account Signups: Potential failures during registration.

Provisioning: Delays in getting new orders online.

Portal Tools: Intermittent errors when adjusting Cloudflare features.

We apologize for the inconvenience. We are monitoring the situation closely and will provide updates as they become available.

Cloudflare Status: https://www.cloudflarestatus.com/incidents/3xb30dhqfkw7
Jan 27, 16:32 EST
Update - Cloudflare is currently experiencing network degradation in the Chicago area. This is impacting some Nexcess services, including:

Account Signups: Potential failures during registration.

Provisioning: Delays in getting new orders online.

Portal Tools: Intermittent errors when adjusting Cloudflare features.

We apologize for the inconvenience. We are monitoring the situation closely and will provide updates as they become available.

Cloudflare Status: https://www.cloudflarestatus.com/incidents/3xb30dhqfkw7
Jan 27, 15:59 EST
Investigating - We are currently tracking a network degradation issue affecting the Chicago, IL area. Our upstream provider, Cloudflare, is working to resolve the matter.

We are monitoring the situation closely and will provide updates as they become available.

Cloudflare Status: https://www.cloudflarestatus.com/incidents/3xb30dhqfkw7
No components were marked as affected by this incident.
Jan 27, 15:43 EST
Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

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