Investigating - Our team is currently assessing the impact and scope of Januscape Vulnerability (CVE-2026-53359), and its impact on servers in our fleet and the best way to apply patches to our hosting infrastructure.
We will be sending communications to any affected customers as we work to apply the necessary mitigations.
Next Steps:
Teams are currently in review of vulnerability; subsequent status updates will follow.
Jul 09, 2026 - 10:36 EDT
We will be sending communications to any affected customers as we work to apply the necessary mitigations.
Next Steps:
Teams are currently in review of vulnerability; subsequent status updates will follow.
Jul 09, 2026 - 10:36 EDT
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance - Subset of Cloudhosts on US-Midwest-1 & US-west-1 regions Jul 15, 2026 04:30-06:30 EDT
Nexcess Systems Engineers will be performing scheduled maintenance on the underlying hardware supporting several cloudhosts in the US-Midwest-1 & US-west-1 regions to improve performance and stability.
Websites hosted on the cloudhosts may experience a temporary service interruption of up to 30 minutes during the maintenance window. Ticket notifications will be opened for affected clients.
You can subscribe to receive further updates regarding this maintenance above.
Our teams will keep the service interruption as brief as possible, and the support team is on hand should you need any assistance or have any questions or concerns. You can reach us through the following channels:
Live Chat via the Customer Portal: https://sites-portal.nexcess.com
Email: support@nexcess.net
We appreciate your understanding and patience as we work to enhance our service.
System Maintenance Reference: [CC-13600]
Posted on Jul 10, 2026 - 13:53 EDT
Websites hosted on the cloudhosts may experience a temporary service interruption of up to 30 minutes during the maintenance window. Ticket notifications will be opened for affected clients.
You can subscribe to receive further updates regarding this maintenance above.
Our teams will keep the service interruption as brief as possible, and the support team is on hand should you need any assistance or have any questions or concerns. You can reach us through the following channels:
Live Chat via the Customer Portal: https://sites-portal.nexcess.com
Email: support@nexcess.net
We appreciate your understanding and patience as we work to enhance our service.
System Maintenance Reference: [CC-13600]
Posted on Jul 10, 2026 - 13:53 EDT
Scheduled Maintenance - Subset of Cloudhosts on NL-West-1 Data Center Jul 15, 2026 16:30-18:30 EDT
Nexcess Systems Engineers will be performing scheduled maintenance on the underlying hardware supporting several cloudhosts in the NL-West-1 Data Center to improve performance and stability.
Websites hosted on the cloudhosts may experience a temporary service interruption of up to 30 minutes during the maintenance window. Ticket notifications will be opened for affected clients.
You can subscribe to receive further updates regarding this maintenance above.
Our teams will keep the service interruption as brief as possible, and the support team is on hand should you need any assistance or have any questions or concerns. You can reach us through the following channels:
Live Chat via the Customer Portal: https://sites-portal.nexcess.com
Email: support@nexcess.net
We appreciate your understanding and patience as we work to enhance our service.
System Maintenance Reference: [CC-13600]
Posted on Jul 10, 2026 - 14:59 EDT
Websites hosted on the cloudhosts may experience a temporary service interruption of up to 30 minutes during the maintenance window. Ticket notifications will be opened for affected clients.
You can subscribe to receive further updates regarding this maintenance above.
Our teams will keep the service interruption as brief as possible, and the support team is on hand should you need any assistance or have any questions or concerns. You can reach us through the following channels:
Live Chat via the Customer Portal: https://sites-portal.nexcess.com
Email: support@nexcess.net
We appreciate your understanding and patience as we work to enhance our service.
System Maintenance Reference: [CC-13600]
Posted on Jul 10, 2026 - 14:59 EDT