Nexcess Data Center Engineers will be performing scheduled maintenance that requires relocating a subset of multi-tenant and dedicated physical servers within our US-Midwest-1 data center. There is an expected service interruption of up to 60 minutes per server which will take place during the window. Customers with affected services will be contacted via ticket.
Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:
Websites configured on these cloudhosts will experience a service interruption during the maintenance window. You may subscribe to further updates for this maintenance above.
Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:
Resolved -
All services are stable and the incident is resolved at this time. If you are still experiencing any service impact, or if you have any questions or concerns, please contact a member of our support team via live-chat, ticket, email (support@nexcess.net) or by phone at 1-866-639-2377, 1-313-279-0722 (international).
Sep 4, 09:24 EDT
Monitoring -
All services have been restored, and they are reporting online now. We are actively monitoring the services.
We appreciate your patience in the matter. If you are still experiencing any service impact, or if you have any questions or concerns, please contact a member of our support team via live-chat, ticket, email (support@nexcess.net) or by phone at 1-866-639-2377, 1-313-279-0722 (international).
Sep 4, 06:50 EDT
Investigating -
We are currently investigating a service interruption affecting a subset of servers in our US-Midwest-2 Data Center. Nexcess Systems and Data Center Engineering teams are engaged and are working to restore service as quickly as possible. We will provide further updates as they become available.
If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 313-279-0722 (international).
Sep 4, 06:12 EDT
Websites configured on these cloudhosts will experience a service interruption during the maintenance window. You may subscribe to further updates for this maintenance above.
Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:
Websites configured on this server will experience a service interruption during the entire maintenance window. You may subscribe to further updates for this maintenance above.
Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:
Completed -
The scheduled maintenance has been completed.
Aug 28, 06:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 22:00 EDT
Scheduled -
Nexcess Data Center Engineers will be performing scheduled maintenance that requires relocating a subset of multi-tenant and dedicated physical servers within our US-Midwest-1 data center. There is an expected service interruption of up to 60 minutes per server which will take place during the window. Customers with affected services will be contacted via ticket.
Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels: