Server Status | Nexcess
All Systems Operational
Support Services Operational
Tickets Operational
Phones Operational
Chats Operational
Help Center ? Operational
Platform Operations Operational
Web Services ? Operational
DNS Operational
SSH/FTP ? Operational
Email ? Operational
MySQL Operational
InterWorx Control Panel ? Operational
Cluster / NFS Operational
Platform Updates / Other Operational
Managed Wordpress Operational
Wordpress Core Updates Operational
Wordpress Plugin Updates via Visual Compare Operational
Nexcess Cloud ? Operational
us-midwest-1 ? Operational
us-west-1 ? Operational
uk-south-2 ? Operational
nl-west-1 ? Operational
au-south-1 ? Operational
us-midwest-2 ? Operational
Cloud Container Services Operational
us-midwest-1 ? Operational
us-west-1 ? Operational
uk-south-2 ? Operational
nl-west-1 ? Operational
au-south-1 ? Operational
us-midwest-2 ? Operational
Nexcess Global DNS ? Operational
Customer Portal ? Operational
Safe Harbor Updates ? Operational
Data Centers & Network Operational
90 days ago
100.0 % uptime
Today
Southfield, MI (MEL) ? Operational
90 days ago
100.0 % uptime
Today
Dearborn, MI (OTR) Operational
90 days ago
100.0 % uptime
Today
San Jose, CA (SJC) ? Operational
90 days ago
100.0 % uptime
Today
Miami, FL (MIA) Operational
90 days ago
100.0 % uptime
Today
Surrey, UK (LHR) ? Operational
90 days ago
100.0 % uptime
Today
West Sussex, UK (LGW) ? Operational
90 days ago
100.0 % uptime
Today
Amsterdam, NL (AMS) ? Operational
90 days ago
100.0 % uptime
Today
Sydney, AU (SYD) ? Operational
90 days ago
100.0 % uptime
Today
Lansing, MI (DC3) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.

Mar 13, 2024

No incidents reported.

Mar 12, 2024
Completed - The scheduled maintenance has been completed.
Mar 12, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 16:00 EDT
Scheduled - Nexcess Systems Engineers will be performing scheduled maintenance on the underlying hardware supporting the following cloudhosts and containerhosts:

cloudhost-63201.uk-south-2.nxcli.net
cloudhost-69915.uk-south-2.nxcli.net
cloudhost-71585.uk-south-2.nxcli.net
cloudhost-72693.uk-south-2.nxcli.net
cloudhost-74892.uk-south-2.nxcli.net
cloudhost-433827.uk-south-2.nxcli.net
cloudhost-2408632.uk-south-2.nxcli.net
cloudhost-2674345.uk-south-2.nxcli.net
cloudhost-4290716.uk-south-2.nxcli.net
cloudhost-7282637.uk-south-2.nxcli.net
cloudhost-9139494.uk-south-2.nxcli.net
cloudhost-10339037.uk-south-2.nxcli.net
cloudhost-11149335.uk-south-2.nxcli.net

containerhost-1671407.uk-south-2.nxcli.net
containerhost-4884230.uk-south-2.nxcli.net
containerhost-8039188.uk-south-2.nxcli.net

Websites configured on these cloudhosts, or with services configured on the containerhosts such as ElasticSearch, Varnish, and RabbitMQ, will experience a service interruption during the maintenance window. You may subscribe to further updates for this maintenance above.

Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:

- Live Chat via Customer Portal: https://my.nexcess.net/
- Email: support@nexcess.net
- Phone: 1-866-639-2377, 1-313-279-0722 (international).

We appreciate your understanding and patience as we work to provide you with a better service.
Thank you for your continued support.

System Maintenance Reference: [CC-11266]

Mar 11, 13:01 EDT
Completed - The scheduled maintenance has been completed.
Mar 12, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 04:00 EDT
Scheduled - Nexcess Systems Engineers will be performing scheduled maintenance on the underlying hardware supporting the following cloudhosts:

cloudhost-410015.us-midwest-1.nxcli.net
cloudhost-433585.us-midwest-1.nxcli.net
cloudhost-433621.us-midwest-1.nxcli.net
cloudhost-531347.us-midwest-1.nxcli.net
cloudhost-531358.us-midwest-1.nxcli.net
cloudhost-531841.us-midwest-1.nxcli.net
cloudhost-831009.us-midwest-1.nxcli.net
cloudhost-832020.us-midwest-1.nxcli.net
cloudhost-1099932.us-midwest-1.nxcli.net
cloudhost-1105365.us-midwest-1.nxcli.net
cloudhost-1853652.us-midwest-1.nxcli.net
cloudhost-1853656.us-midwest-1.nxcli.net
cloudhost-2083261.us-midwest-1.nxcli.net
cloudhost-2083265.us-midwest-1.nxcli.net
cloudhost-2572824.us-midwest-1.nxcli.net
cloudhost-2573573.us-midwest-1.nxcli.net
cloudhost-3931394.us-midwest-1.nxcli.net
cloudhost-4114539.us-midwest-1.nxcli.net
cloudhost-4212079.us-midwest-1.nxcli.net
cloudhost-4389501.us-midwest-1.nxcli.net
cloudhost-4637138.us-midwest-1.nxcli.net
cloudhost-5713615.us-midwest-1.nxcli.net

cloudhost-4323574.us-midwest-2.nxcli.net
cloudhost-6758301.us-midwest-2.nxcli.net
cloudhost-10873476.us-midwest-2.nxcli.net
cloudhost-11156914.us-midwest-2.nxcli.net

Websites configured on these cloudhosts will experience a service interruption during the maintenance window. You may subscribe to further updates for this maintenance above.

Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:

- Live Chat via Customer Portal: https://my.nexcess.net/
- Email: support@nexcess.net
- Phone: 1-866-639-2377, 1-313-279-0722 (international).

We appreciate your understanding and patience as we work to provide you with a better service.
Thank you for your continued support.

System Maintenance Reference: [CC-11266]

Mar 8, 20:19 EST
Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024

No incidents reported.

Mar 6, 2024
Resolved - This incident has been resolved
Mar 6, 13:16 EST
Monitoring - The emergency hardware maintenance has completed and the underlying cloudhosts are up and stable. We will continue to monitor for any further issues.
Mar 4, 19:17 EST
Identified - Nexcess Systems Engineers will be performing emergency hardware maintenance on the underlying hardware supporting the following cloudhosts:

cloudhost-531071.us-midwest-1.nxcli.net
cloudhost-531336.us-midwest-1.nxcli.net

Websites configured on these cloudhosts will experience a service interruption during the maintenance window. You may subscribe to further updates for this maintenance above.

We appreciate your patience as our Engineering teams work to maintain the stability of our platform. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international).

Mar 4, 18:40 EST
Completed - The scheduled maintenance has been completed.
Mar 6, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 22:00 EST
Scheduled - Our Network Engineers will be performing scheduled maintenance on networking devices in the Amsterdam, NL-WEST-1 (DC5) data center. Though we do have redundancy, during this window sporadic latency might be observed as network loads transition.

Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:

- Live Chat via Customer Portal: https://my.nexcess.net/
- Email: support@nexcess.net
- Phone: 1-866-639-2377, 1-313-279-0722 (international).

We appreciate your understanding and patience as we work to provide you with a better service.
Thank you for your continued support.

Internal System Maintenance Reference: [CC-11236]

Mar 1, 12:12 EST
Mar 5, 2024