Security Advisory: Update Avada Builder and UpdraftPlus WordPress Plugins Immediately
Investigating - We are advising all customers using WordPress to verify that the following plugins are updated to the latest available versions.

Recently disclosed vulnerabilities affect older versions of these plugins:
CVE-2026-6279 – Avada Builder (Fusion Builder) – Unauthenticated Remote Code Execution

Affected versions: 3.15.2 and earlier
CVE-2026-10795 – UpdraftPlus Backup Plugin – Authentication Bypass

Affected versions: 1.26.4 and earlier

These vulnerabilities may allow unauthenticated attackers to gain control of vulnerable WordPress sites and compromise WordPress user accounts if the plugins have not been updated to the latest available versions.

If your website uses either of these plugins, we strongly recommend that you:

Update the affected plugin(s) to the latest available version immediately.

Review your WordPress installation for any unexpected administrator accounts, plugins, or modified files.

Contact our Support team if you believe your website has been affected or if you need assistance reviewing your installation.
Jun 26, 2026 - 01:27 EDT
Uptime over the past 90 days. View historical uptime.
Support Services Operational
Tickets Operational
Phones Operational
Chats Operational
Help Center Operational
Platform Operations Operational
Web Services Operational
DNS Operational
SSH/FTP Operational
Email Operational
MySQL Operational
InterWorx Control Panel Operational
Cluster / NFS Operational
Platform Updates / Other Operational
Managed Wordpress Operational
Wordpress Core Updates Operational
Wordpress Plugin Updates via Visual Compare Operational
Nexcess Cloud Operational
us-midwest-1 Operational
us-west-1 Operational
uk-south-2 Operational
nl-west-1 Operational
au-south-1 Operational
us-midwest-2 Operational
Cloud Container Services Operational
us-midwest-1 Operational
us-west-1 Operational
uk-south-2 Operational
nl-west-1 Operational
au-south-1 Operational
us-midwest-2 Operational
Nexcess Global DNS Operational
Customer Portal Operational
Safe Harbor Updates Operational
Data Centers & Network Operational
90 days ago
100.0 % uptime
Today
Southfield, MI (MEL) Operational
90 days ago
100.0 % uptime
Today
Dearborn, MI (OTR) Operational
90 days ago
100.0 % uptime
Today
San Jose, CA (SJC) Operational
90 days ago
100.0 % uptime
Today
Miami, FL (MIA) Operational
90 days ago
100.0 % uptime
Today
Surrey, UK (LHR) Operational
90 days ago
100.0 % uptime
Today
West Sussex, UK (LGW) Operational
90 days ago
100.0 % uptime
Today
Amsterdam, NL (AMS) Operational
90 days ago
100.0 % uptime
Today
Sydney, AU (SYD) Operational
90 days ago
100.0 % uptime
Today
Lansing, MI (DC3) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 1, 2026

No incidents reported today.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

Unresolved incident: Security Advisory: Update Avada Builder and UpdraftPlus WordPress Plugins Immediately.

Jun 25, 2026

No incidents reported.

Jun 24, 2026
Scheduled Maintenance - Subset of Cloudhosts and Containerhosts on UK-South-2, NL-West-1 & AU-South-1 Data Centers
Completed - The scheduled maintenance has been completed.
Jun 24, 18:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 16:30 EDT
Scheduled - Nexcess Systems Engineers will be performing scheduled maintenance on the underlying hardware supporting several cloudhosts and conatinerhosts in the UK-South-2, NL-West-1 & AU-South-1 regions to improve performance and stability.

Websites configured on these cloudhosts, or with services configured on the containerhosts such as ElasticSearch, Varnish, and RabbitMQ, will experience a temporary service interruption of up to 30 minutes during the maintenance window. Ticket notifications will be opened for affected clients.

You can subscribe to receive further updates regarding this maintenance above.

Our teams will keep the service interruption as brief as possible, and the support team is on hand should you need any assistance or have any questions or concerns. You can reach us through the following channels:

Live Chat via the Customer Portal: https://sites-portal.nexcess.com

Email: support@nexcess.net

We appreciate your understanding and patience as we work to enhance our service.

System Maintenance Reference: [CC-13529]
Jun 19, 13:54 EDT
Scheduled Network Maintenance, US-Midwest-2
Completed - The scheduled maintenance has been completed.
Jun 24, 10:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 08:30 EDT
Scheduled - Liquid Web Network Engineers will perform scheduled maintenance on network infrastructure supporting our US-Midwest-2 Data Center in Lansing, Michigan. This work is part of our ongoing efforts to improve redundancy, performance, and scalability across our network.

There is no expected service interruption, but some customers may experience brief packet loss, latency, or reconnection during the window.

Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:

Live Chat: https://portal.nexcess.net
Email: support@nexcess.net

We appreciate your understanding and patience as we work to improve our services.

Thank you for your continued support.

Internal System Maintenance Reference: [CC-13506]
Jun 17, 13:18 EDT
Scheduled Maintenance - Subset of Cloudhosts & Containerhosts on US-Midwest-1 & US-west-1 regions
Completed - The scheduled maintenance has been completed.
Jun 24, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 04:30 EDT
Scheduled - Nexcess Systems Engineers will be performing scheduled maintenance on the underlying hardware supporting several cloudhosts and containerhosts in the US-Midwest-1 & US-west-1 region to improve performance and stability.

Websites configured on these cloudhosts, or with services configured on the containerhosts such as ElasticSearch, Varnish, and RabbitMQ, will experience a temporary service interruption of up to 30 minutes during the maintenance window. Ticket notifications will be opened for affected clients.

You can subscribe to receive further updates regarding this maintenance above.

Our teams will keep the service interruption as brief as possible, and the support team is on hand should you need any assistance or have any questions or concerns. You can reach us through the following channels:

Live Chat via the Customer Portal: https://sites-portal.nexcess.com
Email: support@nexcess.net

We appreciate your understanding and patience as we work to enhance our service.

System Maintenance Reference: [CC-13529]
Jun 19, 12:59 EDT
Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
Subset of cloud hosts in the US-Midwest region are currently experiencing an outage.
Resolved - This incident has been resolved.
Jun 18, 21:20 EDT
Investigating - Our team has identified a subset of Cloudhost outages in the US-Midwest region and is actively investigating the issue. We will provide another update as soon as more information becomes available.

We appreciate your patience as our team works to resolve this issue. If you have further questions or concerns, please contact us at support@nexcess.net or via Live Chat.
Jun 18, 20:34 EDT
Subset of cloud hosts in the US-Midwest-1 region are currently experiencing an outage.
Resolved - This incident has been resolved.
Jun 18, 02:53 EDT
Identified - Our team has identified the cause of a subset of Cloudhost outages in the US-Midwest-1 region and is actively working to resolve the issue. Affected services may experience intermittent availability during this time.

We will provide another update as soon as more information becomes available.

We appreciate your patience as our team works to restore full service. If you have further questions or concerns, please contact us at support@nexcess.net or via Live Chat.
Jun 17, 19:50 EDT
Investigating - Our team has identified a subset of Cloudhost outages in the US-Midwest-1 region and is actively investigating the issue. We will provide another update as soon as more information becomes available.

We appreciate your patience as our team works to resolve this issue. If you have further questions or concerns, please contact us at support@nexcess.net or via Live Chat.
Jun 17, 17:02 EDT
Jun 17, 2026
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