All Systems Operational

Uptime over the past 90 days. View historical uptime.
Support Services Operational
Tickets Operational
Phones Operational
Chats Operational
Help Center Operational
Platform Operations Operational
Web Services Operational
DNS Operational
SSH/FTP Operational
Email Operational
MySQL Operational
InterWorx Control Panel Operational
Cluster / NFS Operational
Platform Updates / Other Operational
Managed Wordpress Operational
Wordpress Core Updates Operational
Wordpress Plugin Updates via Visual Compare Operational
Nexcess Cloud Operational
us-midwest-1 Operational
us-west-1 Operational
uk-south-2 Operational
nl-west-1 Operational
au-south-1 Operational
us-midwest-2 Operational
Cloud Container Services Operational
us-midwest-1 Operational
us-west-1 Operational
uk-south-2 Operational
nl-west-1 Operational
au-south-1 Operational
us-midwest-2 Operational
Nexcess Global DNS Operational
Customer Portal Operational
Safe Harbor Updates Operational
Data Centers & Network Operational
90 days ago
100.0 % uptime
Today
Southfield, MI (MEL) Operational
90 days ago
100.0 % uptime
Today
Dearborn, MI (OTR) Operational
90 days ago
100.0 % uptime
Today
San Jose, CA (SJC) Operational
90 days ago
100.0 % uptime
Today
Miami, FL (MIA) Operational
90 days ago
100.0 % uptime
Today
Surrey, UK (LHR) Operational
90 days ago
100.0 % uptime
Today
West Sussex, UK (LGW) Operational
90 days ago
100.0 % uptime
Today
Amsterdam, NL (AMS) Operational
90 days ago
100.0 % uptime
Today
Sydney, AU (SYD) Operational
90 days ago
100.0 % uptime
Today
Lansing, MI (DC3) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance - Subset of Cloudhosts & Containerhosts on US-Midwest-1 & US-west-1 regions Jun 24, 2026 04:30-06:30 EDT

Nexcess Systems Engineers will be performing scheduled maintenance on the underlying hardware supporting several cloudhosts and containerhosts in the US-Midwest-1 & US-west-1 region to improve performance and stability.

Websites configured on these cloudhosts, or with services configured on the containerhosts such as ElasticSearch, Varnish, and RabbitMQ, will experience a temporary service interruption of up to 30 minutes during the maintenance window. Ticket notifications will be opened for affected clients.

You can subscribe to receive further updates regarding this maintenance above.

Our teams will keep the service interruption as brief as possible, and the support team is on hand should you need any assistance or have any questions or concerns. You can reach us through the following channels:

Live Chat via the Customer Portal: https://sites-portal.nexcess.com
Email: support@nexcess.net

We appreciate your understanding and patience as we work to enhance our service.

System Maintenance Reference: [CC-13529]
Posted on Jun 19, 2026 - 12:59 EDT

Scheduled Network Maintenance, US-Midwest-2 Jun 24, 2026 08:30-10:30 EDT

Liquid Web Network Engineers will perform scheduled maintenance on network infrastructure supporting our US-Midwest-2 Data Center in Lansing, Michigan. This work is part of our ongoing efforts to improve redundancy, performance, and scalability across our network.

There is no expected service interruption, but some customers may experience brief packet loss, latency, or reconnection during the window.

Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:

Live Chat: https://portal.nexcess.net
Email: support@nexcess.net

We appreciate your understanding and patience as we work to improve our services.

Thank you for your continued support.

Internal System Maintenance Reference: [CC-13506]
Posted on Jun 17, 2026 - 13:18 EDT

Scheduled Maintenance - Subset of Cloudhosts and Containerhosts on UK-South-2, NL-West-1 & AU-South-1 Data Centers Jun 24, 2026 16:30-18:30 EDT

Nexcess Systems Engineers will be performing scheduled maintenance on the underlying hardware supporting several cloudhosts and conatinerhosts in the UK-South-2, NL-West-1 & AU-South-1 regions to improve performance and stability.

Websites configured on these cloudhosts, or with services configured on the containerhosts such as ElasticSearch, Varnish, and RabbitMQ, will experience a temporary service interruption of up to 30 minutes during the maintenance window. Ticket notifications will be opened for affected clients.

You can subscribe to receive further updates regarding this maintenance above.

Our teams will keep the service interruption as brief as possible, and the support team is on hand should you need any assistance or have any questions or concerns. You can reach us through the following channels:

Live Chat via the Customer Portal: https://sites-portal.nexcess.com

Email: support@nexcess.net

We appreciate your understanding and patience as we work to enhance our service.

System Maintenance Reference: [CC-13529]
Posted on Jun 19, 2026 - 13:54 EDT
Jun 23, 2026

No incidents reported today.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
Subset of cloud hosts in the US-Midwest region are currently experiencing an outage.
Resolved - This incident has been resolved.
Jun 18, 21:20 EDT
Investigating - Our team has identified a subset of Cloudhost outages in the US-Midwest region and is actively investigating the issue. We will provide another update as soon as more information becomes available.

We appreciate your patience as our team works to resolve this issue. If you have further questions or concerns, please contact us at support@nexcess.net or via Live Chat.
Jun 18, 20:34 EDT
Subset of cloud hosts in the US-Midwest-1 region are currently experiencing an outage.
Resolved - This incident has been resolved.
Jun 18, 02:53 EDT
Identified - Our team has identified the cause of a subset of Cloudhost outages in the US-Midwest-1 region and is actively working to resolve the issue. Affected services may experience intermittent availability during this time.

We will provide another update as soon as more information becomes available.

We appreciate your patience as our team works to restore full service. If you have further questions or concerns, please contact us at support@nexcess.net or via Live Chat.
Jun 17, 19:50 EDT
Investigating - Our team has identified a subset of Cloudhost outages in the US-Midwest-1 region and is actively investigating the issue. We will provide another update as soon as more information becomes available.

We appreciate your patience as our team works to resolve this issue. If you have further questions or concerns, please contact us at support@nexcess.net or via Live Chat.
Jun 17, 17:02 EDT
Jun 17, 2026
Jun 16, 2026

No incidents reported.

Jun 15, 2026
Service Interruption: cloudhost-5012850.us-midwest-2.nxcli.net
Resolved - Our Engineers have successfully restored service to the affected server, and all services are operating normally.

Following a period of monitoring, the environment has remained stable and no further issues have been observed. As a result, this incident has been resolved.

We appreciate your patience and understanding throughout this incident.

If you experience any issues or have any questions, please feel free to contact our support team via Live Chat or by opening a Support Case.
Jun 15, 15:16 EDT
Monitoring - Our Engineers have successfully restored service to the affected server, and all services are currently operating normally.

The incident is now in a monitoring state. We will continue to watch the environment closely to ensure stability following the restoration of service.

We appreciate your patience throughout this incident and will provide additional updates if there are any significant changes.

If you have any questions or concerns, please feel free to reach out to our support team via Live Chat or by opening a Support Case.
Jun 15, 13:18 EDT
Update - Our Engineers have successfully restored service to the affected server, and the server is currently online and operational.

We are continuing to monitor the environment to ensure ongoing stability and performance. While services are available, some users may experience intermittent increases in latency as we complete additional monitoring and validation activities.

We appreciate your patience and will provide further updates as they become available.

If you have any questions or concerns, please feel free to reach out to our support team via Live Chat or by opening a Support Case.
Jun 15, 09:57 EDT
Identified - Our Engineers have made good progress in restoring service to the affected server.

At this time, the server is back online and sites should begin coming back online as services continue to recover. Our Engineers are still completing the remaining work required to ensure everything is fully operational and stable.

We appreciate your continued patience while we complete these final checks. If you have any questions or concerns, please feel free to reach out to our support team via Live Chat or by opening a Support Case.
Jun 15, 05:51 EDT
Investigating - Our Engineers are investigating an interruption in service affecting the cloudhost: cloudhost-5012850.us-midwest-2.nxcli.net.  We understand the inconvenience this may cause and truly appreciate your patience while we resolve the issue.

If you have any questions or concerns, please feel free to reach out to our support team via Live Chat or by opening a Support Case.
Jun 15, 03:24 EDT
Jun 14, 2026

No incidents reported.

Jun 13, 2026
Service Disruption
Resolved - The earlier issue affecting a subset of Cloudhosts under the KVM has now been fully resolved.

All Cloudhosts on the KVM node are currently online and operating normally. Our engineering team has confirmed that services have been restored and are continuing to monitor the system to ensure stability
Jun 13, 02:16 EDT
Investigating - We are currently experiencing an issue affecting a subset of services on a KVM.

Our engineers have detected the problem and are actively working to restore full functionality as quickly as possible. We understand the inconvenience this may cause and truly appreciate your patience while we resolve the issue.

If you have any questions or concerns, please feel free to reach out to our support team via Live Chat or by opening a support case
Jun 13, 01:36 EDT
Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

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