All Systems Operational

Uptime over the past 90 days. View historical uptime.
Support Services Operational
Tickets Operational
Phones Operational
Chats Operational
Help Center Operational
Platform Operations Operational
Web Services Operational
DNS Operational
SSH/FTP Operational
Email Operational
MySQL Operational
InterWorx Control Panel Operational
Cluster / NFS Operational
Platform Updates / Other Operational
Managed Wordpress Operational
Wordpress Core Updates Operational
Wordpress Plugin Updates via Visual Compare Operational
Nexcess Cloud Operational
us-midwest-1 Operational
us-west-1 Operational
uk-south-2 Operational
nl-west-1 Operational
au-south-1 Operational
us-midwest-2 Operational
Cloud Container Services Operational
us-midwest-1 Operational
us-west-1 Operational
uk-south-2 Operational
nl-west-1 Operational
au-south-1 Operational
us-midwest-2 Operational
Nexcess Global DNS Operational
Customer Portal Operational
Safe Harbor Updates Operational
Data Centers & Network Operational
90 days ago
100.0 % uptime
Today
Southfield, MI (MEL) Operational
90 days ago
100.0 % uptime
Today
Dearborn, MI (OTR) Operational
90 days ago
100.0 % uptime
Today
San Jose, CA (SJC) Operational
90 days ago
100.0 % uptime
Today
Miami, FL (MIA) Operational
90 days ago
100.0 % uptime
Today
Surrey, UK (LHR) Operational
90 days ago
100.0 % uptime
Today
West Sussex, UK (LGW) Operational
90 days ago
100.0 % uptime
Today
Amsterdam, NL (AMS) Operational
90 days ago
100.0 % uptime
Today
Sydney, AU (SYD) Operational
90 days ago
100.0 % uptime
Today
Lansing, MI (DC3) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 12, 2026

No incidents reported today.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Let's Encrypt Service Interruption
Resolved - This incident has been resolved.
May 8, 21:15 EDT
Monitoring - Let's Encrypt has updated their status post indicating that they are resuming their typical issuance of certificates.

We will continue to monitor to see if there are any changes in their status going forward
May 8, 17:10 EDT
Investigating - We have been made aware of an incident that is affecting Let's Encrypt. The third party SSL provider is currently not issuing SSL certificates as they investigate the issue further.

More information is available at at Let's Encrypts status page here: https://letsencrypt.status.io/

If you have any additional questions please reach out to our support team and we will be happy to assist
May 8, 17:10 EDT
May 7, 2026

No incidents reported.

May 6, 2026
Scheduled Maintenance - Subset of Cloudhosts on UK-South-2 & AU-South-1 Data Centers
Completed - The scheduled maintenance has been completed.
May 6, 18:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 16:30 EDT
Scheduled - Nexcess Systems Engineers will be performing scheduled maintenance on the underlying hardware supporting several cloudhosts in the UK-South-2 & AU-South-1 regions to improve performance and stability.

Websites hosted on the cloudhosts may experience a temporary service interruption of up to 30 minutes during the maintenance window. Ticket notifications will be opened for affected clients.

You can subscribe to receive further updates regarding this maintenance above.

Our teams will keep the service interruption as brief as possible, and the support team is on hand should you need any assistance or have any questions or concerns. You can reach us through the following channels:

Live Chat via the Customer Portal: https://sites-portal.nexcess.com

Email: support@nexcess.net

We appreciate your understanding and patience as we work to enhance our service.

System Maintenance Reference: [CC-13432]
May 2, 03:40 EDT
Scheduled Maintenance - Subset of Cloudhosts & Containerhosts on US-Midwest-1 & US-west-1 regions
Completed - The scheduled maintenance has been completed.
May 6, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 04:30 EDT
Scheduled - Nexcess Systems Engineers will be performing scheduled maintenance on the underlying hardware supporting several cloudhosts and containerhosts in the US-Midwest-1 & US-west-1 region to improve performance and stability.

Websites hosted on the cloudhosts may experience a temporary service interruption of up to 30 minutes during the maintenance window. Ticket notifications will be opened for affected clients.

You can subscribe to receive further updates regarding this maintenance above.

Our teams will keep the service interruption as brief as possible, and the support team is on hand should you need any assistance or have any questions or concerns. You can reach us through the following channels:

Live Chat via the Customer Portal: https://sites-portal.nexcess.com
Email: support@nexcess.net

We appreciate your understanding and patience as we work to enhance our service.

System Maintenance Reference: [CC-13432]
May 1, 15:23 EDT
May 5, 2026

No incidents reported.

May 4, 2026
DDoS Attack on Cloudhost-2095262.us-west-1.nxcli.net
Resolved - This incident has been resolved.
May 4, 23:28 EDT
Identified - Our teams have identified a distributed denial of service attack (DDOS) on Cloudhost-2095262.us-west-1.nxcli.net. Our network engineers are already enabled for mitigation. We will provide another update as soon as more information becomes available.

We appreciate your patience as our networking teams work to mitigate the DDoS. If you have further questions or concerns, please contact us at support@nexcess.net or via Live chat.
May 4, 20:18 EDT
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026
Scheduled Maintenance - Subset of Cloudhosts on US-Midwest-1
Completed - The scheduled maintenance has been completed.
Apr 29, 05:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 04:30 EDT
Scheduled - Nexcess Systems Engineers will be performing scheduled maintenance on the underlying hardware supporting a subset of cloudhosts in the US-Midwest-1 region to improve performance and stability.

Websites hosted on the cloudhosts may experience a temporary service interruption of up to 20 minutes during the maintenance window. Ticket notifications will be opened for affected clients.

You can subscribe to receive further updates regarding this maintenance above.

Our teams will keep the service interruption as brief as possible, and the support team is on hand should you need any assistance or have any questions or concerns. You can reach us through the following channels:

Live Chat via the Customer Portal: https://sites-portal.nexcess.com
Email: support@nexcess.net

We appreciate your understanding and patience as we work to enhance our service.

System Maintenance Reference: [CC-13410]
Apr 24, 12:53 EDT
Apr 28, 2026

No incidents reported.

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