Server Status | Nexcess

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Support Services Operational
Tickets Operational
Phones Operational
Chats Operational
Help Center ? Operational
Platform Operations Operational
Web Services ? Operational
DNS Operational
SSH/FTP ? Operational
Email ? Operational
MySQL Operational
InterWorx Control Panel ? Operational
Cluster / NFS Operational
Platform Updates / Other Operational
Managed Wordpress Operational
Wordpress Core Updates Operational
Wordpress Plugin Updates via Visual Compare Operational
Nexcess Cloud ? Operational
us-midwest-1 ? Operational
us-west-1 ? Operational
uk-south-2 ? Operational
nl-west-1 ? Operational
au-south-1 ? Operational
us-midwest-2 ? Operational
Cloud Container Services Operational
us-midwest-1 ? Operational
us-west-1 ? Operational
uk-south-2 ? Operational
nl-west-1 ? Operational
au-south-1 ? Operational
us-midwest-2 ? Operational
Nexcess Global DNS ? Operational
Customer Portal ? Operational
Safe Harbor Updates ? Operational
Data Centers & Network Operational
90 days ago
100.0 % uptime
Today
Southfield, MI (MEL) ? Operational
90 days ago
100.0 % uptime
Today
Dearborn, MI (OTR) Operational
90 days ago
100.0 % uptime
Today
San Jose, CA (SJC) ? Operational
90 days ago
100.0 % uptime
Today
Miami, FL (MIA) Operational
90 days ago
100.0 % uptime
Today
Surrey, UK (LHR) ? Operational
90 days ago
100.0 % uptime
Today
West Sussex, UK (LGW) ? Operational
90 days ago
100.0 % uptime
Today
Amsterdam, NL (AMS) ? Operational
90 days ago
100.0 % uptime
Today
Sydney, AU (SYD) ? Operational
90 days ago
100.0 % uptime
Today
Lansing, MI (DC3) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 19, 2025
Network Alerts limited to a few Switches
Resolved - Our network team has resolved the issue, and all services are now functioning as expected. We are continuing to monitor the situation to ensure ongoing stability.
May 19, 16:49 EDT
Monitoring - The Network Engineering team has implemented a fix to get the switches back online. We are actively monitoring the network environment to ensure stability.

We appreciate your patience during this time! If you have any questions or concerns. Please get in touch with us via live chat or case.
May 19, 09:43 EDT
Investigating - Our team is currently investigating a number of alerts confined to a few switches. We will update the status page as soon as more information becomes available.
May 19, 09:06 EDT
Network Disruption Impacting Multiple Hosts - US-Midwest-1
Resolved - Our network team has resolved the issue, and all services are now functioning as expected. We are continuing to monitor the situation to ensure ongoing stability.
May 19, 05:20 EDT
Investigating - Our team is currently investigating a network issue affecting several hosts in the us-midwest-1 region including the customer portal. We will continue to update the status page as more information becomes available.
May 19, 02:34 EDT
May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025
Investigating multiple hosts down in NL-West-1
Resolved - Our data center team replaced the blade, but the initial replacement had insufficient RAM. The team has since adjusted the RAM to the correct configuration. The system is now back online and functioning as expected. We will continue to monitor closely to ensure stability.
May 11, 14:58 EDT
Investigating - We are currently investigating multiple Cloudhosts reporting down in our NL West 1 Data Center. Our Engineers are engaged and are working to return service as quickly as possible. We apologize for the inconvenience and we appreciate your patience as our teams work to restore service.

Impacted services:

cloudhost-10309286.nl-west-1.nxcli.net
cloudhost-3387333.nl-west-1.nxcli.net
cloudhost-3745005.nl-west-1.nxcli.net

Additional updates will be provided as soon as they are made available.
May 11, 11:53 EDT
May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025
Investigating Network Alerts on a Subset of Servers
Resolved - We did not observe any customer impact during the brief alert period, and everything has remained stable throughout the investigation.
May 5, 01:28 EDT
Monitoring - Our team received alerts for a subset of servers. At present, all alerts have cleared, and we are investigating the underlying cause.

There is currently no impact to customers. If you have any questions or require assistance, please don’t hesitate to contact our Support team via Chat or by raising a case (ticket).
Apr 30, 03:04 EDT
← Incident History Powered by Atlassian Statuspage