Resolved -
This incident has been resolved.
Feb 6, 12:23 EST
Monitoring -
Our chat and ticketing systems are stable now, and we are monitoring the system.
If you have any questions or concerns. Please feel free to contact us via Live Chat or Ticket.
Feb 6, 07:36 EST
Investigating -
We are currently experiencing a disruption in our chat and ticketing systems, which may cause delays in providing support to our valued customers. However, initiating chats or creating cases will not be affected.
We really appreciate your patience. If you have any questions or concerns. Please feel free to contact us via chat or ticket.
Feb 6, 07:00 EST