Our network engineers have applied a fix, and the servers are now up and running. We will continue to monitor the situation to ensure stability.
We appreciate your patience. If you have further questions or concerns, please contact us via case/ticket or via Live chat.
Posted Mar 14, 2025 - 09:25 EDT
Identified
Due to the persistent nature of the attack, we have had to reapply the null route to mitigate its impact. Our network engineers are actively working on further mitigation strategies.
We will provide another update as soon as more information becomes available.
We appreciate your patience as our networking teams work to resolve this issue. If you have any further questions or concerns, please contact us at support@nexcess.net or via Live Chat.
Posted Mar 14, 2025 - 07:24 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 14, 2025 - 01:23 EDT
Investigating
Our teams have identified a distributed denial of service attack (DDOS) on cloudhost-119113.us-west-1. Our network engineers are working on mitigation at this time. We will provide another update as soon as more information becomes available.
We appreciate your patience as our networking teams work to mitigate the DDoS. If you have further questions or concerns, please contact us at support@nexcess.net or via Live chat.
Posted Mar 13, 2025 - 15:02 EDT
This incident affected: Nexcess Cloud (us-west-1).