DDOS Attack on cloudhost-2878365.us-west-1.nxcli.net & cloudhost-2878037.us-west-1.nxcli.net

Incident Report for Server Status | Nexcess

Resolved

This incident has been resolved.

Posted Jan 14, 2026 - 07:16 EST

Monitoring

The servers are back online and fully operational. Our Network and Support teams are continuing to monitor them to ensure stable performance. We’ll keep you updated with any new information.

Posted Jan 13, 2026 - 10:09 EST

Investigating

We have been alerted to a DDoS attack targeting cloudhost-2878365.us-west-1.nxcli.net & cloudhost-2878037.us-west-1.nxcli.net. Our network engineers are engaged and we will update with further details regarding mitigation as soon as we are able.

If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 313-279-0722 (international).

Posted Jan 13, 2026 - 08:23 EST

This incident affected: Nexcess Cloud (us-west-1).