Network issues impacting cloudhosts in uk-south-2

Incident Report for Server Status | Nexcess

Resolved

Nexcess Systems and Network teams have resolved the service interruption for the majority of hosts in the data center. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international)
Posted Apr 19, 2024 - 14:37 EDT

Identified

Nexcess Systems and Network teams have identified the root cause and are working to resolve the service interruption. We will provide further updates as soon as they are available.
Posted Apr 19, 2024 - 13:28 EDT

Investigating

Our UK-south-2 datacenter's cloudhost network is experiencing intermittent problems, causing occasional service disruptions. Our team is investigating the cause and is actively working on a solution.

We appreciate your patience as our teams look into this issue. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international)
Posted Apr 19, 2024 - 12:32 EDT
This incident affected: Nexcess Cloud (uk-south-2).