The issue has been confirmed to be fully resolved. The downtime was related to a backend communications issue within the platform. Engineering resolved the issue and added additional nodes to boost performance and avoid potential issues in the future.
We apologize for any inconvenience this may have created.
Posted Dec 10, 2021 - 11:02 EST
Engineering is monitoring the hosts following corrective actions. We will continue to monitor and provide updates as info is available.
Posted Dec 10, 2021 - 09:39 EST
We are currently investigating multiple cloudhosts reporting down in our US Midwest 2 Data Center. Our Engineers are engaged and are working to return service as quickly as possible. We apologize for the inconvenience and we appreciate your patience as our teams work to restore service.