Chat Functionality Impacted

Incident Report for Server Status | Nexcess

Resolved

This issue is now resolved. Our LiveChat is functioning as expected at this time.

Posted Nov 17, 2024 - 10:26 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 17, 2024 - 09:37 EST

Investigating

Our teams are investigating an issue causing the Chat Functionality on my.nexcess.net. We will update this status post as more information is available.

We sincerely appreciate your understanding and patience as we resolve this issue. Thank you for your continued support.

Posted Nov 17, 2024 - 08:55 EST

This incident affected: Support Services (Chats).