Cart Services Degraded

Incident Report for Server Status | Nexcess

Resolved

This incident has been resolved.

Posted Jan 15, 2026 - 09:54 EST

Identified

The issue has been identified, however the fix will take time to implement. In the meantime if you come across shopping errors, please visit our site in Incognito mode to successfully add items to your cart.

Posted Jan 14, 2026 - 18:05 EST

Investigating

We are investigating an issue preventing customers from adding items to the cart on liquidweb.com. Updates are forthcoming as more information becomes available.

Need help? Chat with us or create a ticket via my.liquidweb.com.

We appreciate your patience and understanding as we work to restore this service. Thank you.

Posted Jan 14, 2026 - 17:18 EST

This incident affected: Customer Portal.