Chat System Issues
Incident Report for Server Status | Nexcess
This issue has been resolved. Chat functionality is functioning properly at this time.
Posted May 07, 2021 - 12:37 EDT
We are investigating an issue with our chat system that is preventing customers from being able to initiate chats. This is an intermittent issue.

We are sorry for this inconvenience and will have this resolved as soon as possible.

If you have any questions, please contact a member of our support team via ticket or by phone at +1-866-639-2377 (US) or +1-517-322-0434 (international)
Posted May 06, 2021 - 14:29 EDT
This incident affected: Support Services (Chats).