Nexcess DC Operations technicians, along with engineers from the Systems Operations team, will be proactively replacing Memory Modules installed on a subset of services colocated at our Sydney Australia Data Center, in order to prevent unexpected outages and provide long term system stability.
For any questions or concerns, please reach out to our Support team by opening a ticket in your customer Portal (
https://portal.nexcess.net/login) or by sending an email to
support@nexcess.net, or by calling us at 866-639-2377 International: 1-313-279-0722. Further contact information is available here:
https://www.nexcess.net/contact/