Service Interruption: cloudhost-9412708-us-midwest-1-nxcli-net and cloudhost-10309510.us-midwest-1.nxcli.net

Incident Report for Nexcess Server Status

Resolved

This incident has been resolved.
Posted Sep 09, 2026 - 17:27 EDT

Monitoring

Our engineers have successfully recovered the service on the impacted cloudhost.

We are continuing to monitor the environment to ensure stability and will keep this space updated as needed.
Posted Sep 09, 2026 - 07:54 EDT

Identified

The issue has been identified, and our teams are actively working toward a resolution.

We will provide further updates as more information becomes available. Thank you for your patience.
Posted Sep 09, 2026 - 07:50 EDT

Investigating

Our Engineers are investigating an interruption in service affecting cloudhost-9412708-us-midwest-1-nxcli-net and cloudhost-10309510.us-midwest-1.nxcli.net. We understand the inconvenience this may cause and truly appreciate your patience while we resolve the issue.

If you have any questions or concerns, please feel free to reach out to our support team via Live Chat or by opening a Support Case.
Posted Sep 09, 2026 - 07:31 EDT
This incident affected: Nexcess Cloud (us-midwest-1).