Scheduled Network Maintenance

Scheduled for Nov 16, 03:30 - 06:30 EST

Scheduled

Nexcess Network Engineers will be performing scheduled maintenance on network infrastructure supporting the Ashburn, NC Data Center and upstream providers. This work is part of our ongoing efforts to improve network connectivity, performance, reliability, and scalability.

There is no expected service interruption, but some customers may experience brief packet loss, latency, or reconnection during the window.

Our Support team will be available throughout the maintenance period should you have any questions or require assistance. You can reach us through the following channels:

Live Chat: https://portal.nexcess.net
Email: support@nexcess.net

We appreciate your understanding and patience as we continue to enhance our infrastructure and services.

Thank you for your continued support.

Internal System Maintenance Reference: [CC-13540]

Posted Nov 13, 2026 - 15:18 EST