Temporary Service Disruption - Chat and Ticketing Systems

Incident Report for Server Status | Nexcess

Resolved

This incident has been resolved.

Posted Feb 06, 2025 - 12:23 EST

Monitoring

Our chat and ticketing systems are stable now, and we are monitoring the system.

If you have any questions or concerns. Please feel free to contact us via Live Chat or Ticket.

Posted Feb 06, 2025 - 07:36 EST

Investigating

We are currently experiencing a disruption in our chat and ticketing systems, which may cause delays in providing support to our valued customers. However, initiating chats or creating cases will not be affected.

We really appreciate your patience. If you have any questions or concerns. Please feel free to contact us via chat or ticket.

Posted Feb 06, 2025 - 07:00 EST

This incident affected: Support Services (Tickets, Chats).