Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 02, 2023 - 22:00 EST
Update
We will be undergoing scheduled maintenance during this time.
Posted Nov 07, 2023 - 14:16 EST
Scheduled
Please be advised that our Support Ticketing and Chat services will undergo extended maintenance from 10:00 PM ET on Saturday, December 2, 2023, until 1:00 AM ET on Sunday, December 3, 2023.
During this time, our internal tools will be in a read-only state; however, our Support Team will remain accessible via telephone. Additionally, any ticket updates submitted via email will be queued and addressed promptly after the maintenance concludes.
Please note that this maintenance is not expected to affect client services, aside from the temporary unavailability of our Support Team through Ticketing, Chat, and the Help Center.
For any urgent issues, you can reach us by phone at:
- Domestic (US): 1-866-639-2377 - International (AU): +1-800-765-472 - International (UK): +0-808-120-7609
We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we strive to enhance our services.
Posted Nov 07, 2023 - 14:15 EST
This scheduled maintenance affected: Support Services (Tickets, Chats).