Mitigation is holding, and service continues to be stable. We now consider this issue resolved, however, we will continue monitoring the situation closely and update this post should any changes come about. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international)
Posted Dec 10, 2023 - 00:08 EST
Monitoring
Our Network Engineers have mitigated the interruptions and service is showing stable at this time. We will monitor the situation closely and update this post should any changes come about. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international)
Posted Dec 09, 2023 - 21:21 EST
Investigating
We are pleased to report that our Network Engineers have successfully mitigated the DDoS attack targeting our UK data center. We are actively monitoring performance to ensure ongoing stability and are not anticipating further disruptions. Our team remains vigilant and prepared to implement additional measures to maintain the security of our systems.
We appreciate your understanding and patience during this incident. Your trust in our services is paramount, and we are dedicated to upholding the highest reliability and security standards. Should you have any concerns or need further assistance, please feel free to reach out to our support team at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international). (edited)
Posted Dec 09, 2023 - 20:04 EST
This incident affected: Cloud Container Services (uk-south-2).