Planned Maintenance Extended - cloudhost-78421.us-midwest-1.nxcli.net

Incident Report for Server Status | Nexcess

Resolved

The maintenance has concluded.

Posted Oct 14, 2025 - 18:36 EDT

Update

The planned maintenance on cloudhost-78421.us-midwest-1.nxcli.net is still in progress.

Our System Operations team is actively working to complete the maintenance as soon as possible.

We sincerely appreciate your continued patience and understanding.

If you have any questions or concerns, please reach out to our Support team:

Live Chat via the Customer Portal: https://my.nexcess.net/

Email: support@nexcess.net

We sincerely appreciate your patience and understanding as we work to enhance our services.

Posted Oct 14, 2025 - 16:01 EDT

Investigating

Early this morning, at 03:00 AM, we began planned Maintenance on the following cloudhost:

cloudhost-78421.us-midwest-1.nxcli.net

This maintenance was initially expected to last 3 hours, but is currently taking longer than planned.

Our engineers are actively working to complete the Maintenance as soon as possible.

If you have any questions or concerns, please reach out to our Support team:

Live Chat via the Customer Portal: https://my.nexcess.net/

Email: support@nexcess.net

We sincerely appreciate your patience and understanding as we work to enhance our services.

Posted Oct 14, 2025 - 11:28 EDT

This incident affected: Nexcess Cloud (us-midwest-1).