Ongoing Hosting Issues in Netherlands Data Center

Incident Report for Server Status | Nexcess

Resolved

This incident has been resolved and full service has been restored at this time. If you continue to experience any trouble with your website please reach out to our Support team through your customer portal (https://my.nexcess.net), by sending a new email to support@nexcess.net, or by calling us at 866-639-2377 or internationally at 1-313-279-0722

Posted Apr 23, 2021 - 03:16 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 23, 2021 - 03:08 EDT

Identified

The issue has been identified and a fix is being implemented

Posted Apr 23, 2021 - 02:55 EDT

Investigating

We are currently looking into hosts reporting down in our Netherlands Data center

Posted Apr 23, 2021 - 02:26 EDT

This incident affected: Nexcess Cloud (nl-west-1).