Nexcess Cloud Testing URL DNS Errors

Incident Report for Server Status | Nexcess

Resolved

This incident has been resolved.

Posted Apr 28, 2021 - 17:03 EDT

Monitoring

A fix has been implemented and the affected Nexcess Cloud Temp/Test URLs should be resolving now. We will continue monitoring the service to ensure there are no further concerns.

Posted Apr 28, 2021 - 16:32 EDT

Identified

Our teams have identified an issue that is causing DNS errors with Testing URLs on the Nexcess Cloud environment for some of our customers. We are working to correct the issues and get the Testing URLs back online.

We will update here with any additional information. If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 866-639-2377 or international at +1.517.322.0434.

Posted Apr 28, 2021 - 15:59 EDT

This incident affected: Platform Operations (DNS).