Visual Comparison offline for Black Friday/Cyber Monday Period

Scheduled Maintenance Report for Server Status | Nexcess

Completed

The scheduled maintenance has been completed.

Posted Dec 11, 2024 - 10:02 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 26, 2024 - 10:00 EST

Scheduled

In order to reduce load and prevent unexpected changes to customer websites during a period of high activity, we have temporarily disabled the Visual Comparison tool for the Black Friday/Cyber Monday period. We continue to proactively monitor for vulnerabilities related to WordPress and WooCommerce plugins, as well as other urgent update needs; if none arise requiring immediate updates, we will re-enable Visual Comparison on Tuesday, December 10th.

Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:

- Live Chat via Customer Portal: https://my.nexcess.net/
- Email: support@nexcess.net

We appreciate your understanding and patience as we work to provide you with a better service.
Thank you for your continued support.

Internal System Maintenance Reference: [CC-11999]

Posted Nov 25, 2024 - 16:33 EST

This scheduled maintenance affected: Managed Wordpress (Wordpress Plugin Updates via Visual Compare).