Engineers have restarted nginx serves an all cloudhosts affected by the upgrade. All sites on those hosts should no longer be showing any nginx splash page.
If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international)
Posted Apr 18, 2024 - 10:05 EDT
Identified
Our team has identified a sub set of cloudhosts that may be disrupted after performing upgrades to the nginx web server. Customers may see a "Welcome to Nginx" splash page in place of their sites.
Engineers will be ensuring that service is restarted on our fleet for any remaining or affected cloudhosts. You may contact support if you see that splash page to have us restart those services as well.
We appreciate your patience as our Engineering teams work to maintain the stability of our platform. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international).
Posted Apr 18, 2024 - 09:01 EDT
This incident affected: Platform Operations (Web Services).