Support and Billing System Maintenance
Scheduled Maintenance Report for Server Status | Nexcess
The scheduled maintenance has been completed.
Posted Jan 12, 2023 - 01:01 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 11, 2023 - 23:00 EST
Nexcess Systems Engineers will be conducting scheduled maintenance on the underlying systems that provide the Nexcess customer portal ( and internal billing systems. Customer services will not be affected by this maintenance. No interruption in service of the systems affected are expected. However, Support via ticket and live chat may be delayed during the window.

You may subscribe to further updates for this maintenance below. We appreciate your patience as our Engineering teams work to maintain our platform. If you have any further questions or concerns, please feel free to reach out to us by email at or by calling 866-639-2377, 1-313-279-0722 (international)
Posted Jan 09, 2023 - 13:53 EST
This scheduled maintenance affected: Support Services (Tickets, Chats).