Following extended monitoring, this issue is confirmed to be resolved. We apologize for any disruption or inconvenience this may have caused.
Posted Dec 22, 2022 - 15:09 EST
Update
We are continuing to monitor for any further issues.
Posted Dec 22, 2022 - 13:49 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 22, 2022 - 12:53 EST
Update
We are continuing to investigate this issue.
Posted Dec 22, 2022 - 12:05 EST
Investigating
Nexcess monitoring systems have identified a service impacting issue affecting 2 cloudhosts in our us-midwest-2 data center. The affected cloudhosts are: cloudhost-4388382.us-midwest-2.nxcli.net cloudhost-4388378.us-midwest-2.nxcli.net
Nexcess systems engineers have been engaged and are working to restore service as quickly as possible. We appreciate your patience as our teams work to return service.
If you have any further questions or concerns, please contact our support team by emailing support@nexcess.net, client portal ticket, live chat, or toll-free at 866-639-2377 or +1.517.322.0434 (international).
Posted Dec 22, 2022 - 11:01 EST
This incident affected: Nexcess Cloud (us-midwest-2).