The scheduled maintenance will extend beyond the expected maintenance period.
Posted Jul 25, 2024 - 22:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 25, 2024 - 18:30 EDT
Scheduled
Nexcess Systems Engineers will be performing scheduled maintenance on the Nexcess customer portal (my.nexcess.net) which will be inaccessible during the window. The service impact is limited to the customer portal and internal use systems. The maintenance will not interrupt customer production services or websites.
Technical support via live-chat, phone, and ticket may be delayed during the maintenance window. For any urgent issues, please contact us by phone at 866-639-2377 (US) or +1-313-279-0722 (international).
This maintenance was originally scheduled for June 13th but had to be delayed due to unforeseen circumstances. We apologize for any inconvenience.
We appreciate your understanding and patience as we work to provide you with a better service. Thank you for your continued support.
Internal System Maintenance Reference: [CC-11530]
Posted Jul 22, 2024 - 16:45 EDT
This scheduled maintenance affected: Support Services (Tickets, Chats).