Issues with US Midwest 2

Incident Report for Server Status | Nexcess

Resolved

This incident has been resolved.

Posted Apr 08, 2024 - 11:25 EDT

Monitoring

Our engineers successfully resolved the connectivity issue that was impacting a subset of clients in our US-Midwest-2 region. Our team is currently monitoring the cloudhosts, and at present, the affected cloudhosts are stable.

Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:

- Live Chat via Customer Portal: https://my.nexcess.net/
- Email: support@nexcess.net
- Phone: 1-866-639-2377, 1-313-279-0722 (international).

We appreciate your understanding and patience as we work to provide you with a better service.
Thank you for your continued support.

Posted Apr 08, 2024 - 02:08 EDT

Investigating

We are actively investigating some connectivity issues affecting a subset of clients in our us-midwest-2 region

Posted Apr 07, 2024 - 22:34 EDT

This incident affected: Nexcess Cloud (us-midwest-2).