Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 25, 2024 - 22:05 EDT
Scheduled
Nexcess Systems Engineers has extended scheduled maintenance on the Nexcess customer portal (my.nexcess.net) - which will be inaccessible during the window. The service impact is limited to the customer portal and internal use systems. The maintenance will not interrupt customer production services or websites.
Technical support via live-chat, phone, and ticket may be delayed during the maintenance window. For any urgent issues, please contact us by phone at 866-639-2377 (US) or +1-313-279-0722 (international).
We appreciate your understanding and patience as we work to provide you with a better service. Thank you for your continued support.
Internal System Maintenance Reference: [CC-11530]
Posted Jul 25, 2024 - 22:01 EDT
This scheduled maintenance affected: Support Services (Tickets, Phones, Chats) and Customer Portal.