Server Status | Nexcess

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Support Services Operational
Tickets Operational
Phones Operational
Chats Operational
Help Center Operational
Platform Operations Operational
Web Services Operational
DNS Operational
SSH/FTP Operational
Email Operational
MySQL Operational
InterWorx Control Panel Operational
Cluster / NFS Operational
Platform Updates / Other Operational
Managed Wordpress Operational
Wordpress Core Updates Operational
Wordpress Plugin Updates via Visual Compare Operational
Nexcess Cloud Operational
us-midwest-1 Operational
us-west-1 Operational
uk-south-2 Operational
nl-west-1 Operational
au-south-1 Operational
us-midwest-2 Operational
Cloud Container Services Operational
us-midwest-1 Operational
us-west-1 Operational
uk-south-2 Operational
nl-west-1 Operational
au-south-1 Operational
us-midwest-2 Operational
Nexcess Global DNS Operational
Customer Portal Operational
Safe Harbor Updates Operational
Data Centers & Network Operational
90 days ago
100.0 % uptime
Today
Southfield, MI (MEL) Operational
90 days ago
100.0 % uptime
Today
Dearborn, MI (OTR) Operational
90 days ago
100.0 % uptime
Today
San Jose, CA (SJC) Operational
90 days ago
100.0 % uptime
Today
Miami, FL (MIA) Operational
90 days ago
100.0 % uptime
Today
Surrey, UK (LHR) Operational
90 days ago
100.0 % uptime
Today
West Sussex, UK (LGW) Operational
90 days ago
100.0 % uptime
Today
Amsterdam, NL (AMS) Operational
90 days ago
100.0 % uptime
Today
Sydney, AU (SYD) Operational
90 days ago
100.0 % uptime
Today
Lansing, MI (DC3) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 16, 2026

No incidents reported today.

Jan 15, 2026
Cart Services Degraded
Resolved - This incident has been resolved.
Jan 15, 09:54 EST
Identified - The issue has been identified, however the fix will take time to implement. In the meantime if you come across shopping errors, please visit our site in Incognito mode to successfully add items to your cart.
Jan 14, 18:05 EST
Investigating - We are investigating an issue preventing customers from adding items to the cart on liquidweb.com. Updates are forthcoming as more information becomes available.

Need help? Chat with us or create a ticket via my.liquidweb.com.

We appreciate your patience and understanding as we work to restore this service. Thank you.
Jan 14, 17:18 EST
Jan 14, 2026
Scheduled Maintenance - Subset of Cloudhosts and Containers on UK-South-2 & NL-West-1
Completed - The scheduled maintenance has been completed.
Jan 14, 18:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 16:30 EST
Scheduled - Nexcess Systems Engineers will be carrying out scheduled maintenance on the underlying hardware supporting the following cloudhosts and Containers:

UK-South-2
cloudhost-2883487.uk-south-2.nxcli.net
cloudhost-2883480.uk-south-2.nxcli.net
cloudhost-3836119.uk-south-2.nxcli.net
cloudhost-3108045.uk-south-2.nxcli.net
cloudhost-2061043.uk-south-2.nxcli.net
cloudhost-2061004.uk-south-2.nxcli.net


Containerhosts:
containerhost-3297117.uk-south-2.nxcli.net
containerhost-3061878.uk-south-2.nxcli.net
containerhost-3038673.uk-south-2.nxcli.net
containerhost-5074084.uk-south-2.nxcli.net
containerhost-4502160.uk-south-2.nxcli.net
containerhost-3835280.uk-south-2.nxcli.net

NL-West-1
cloudhost-81930.nl-west-1.nxcli.net

Websites configured on these cloudhosts, or with services configured on the containerhosts such as ElasticSearch, Varnish, and RabbitMQ, will experience a temporary service interruption of up to 30 minutes during the maintenance window. Ticket notifications will be opened for affected clients.

You can subscribe to receive further updates regarding this maintenance above.

Our support team is on hand should you need any assistance or have any questions or concerns. You can reach us through the following channels:

Live Chat via the Customer Portal: https://my.nexcess.net/

Email: support@nexcess.net

We appreciate your understanding and patience as we work to enhance our service.

System Maintenance Reference: [CC-13094]
Jan 10, 12:25 EST
DDOS Attack on cloudhost-2878365.us-west-1.nxcli.net & cloudhost-2878037.us-west-1.nxcli.net
Resolved - This incident has been resolved.
Jan 14, 07:16 EST
Monitoring - The servers are back online and fully operational. Our Network and Support teams are continuing to monitor them to ensure stable performance. We’ll keep you updated with any new information.
Jan 13, 10:09 EST
Investigating - We have been alerted to a DDoS attack targeting cloudhost-2878365.us-west-1.nxcli.net & cloudhost-2878037.us-west-1.nxcli.net. Our network engineers are engaged and we will update with further details regarding mitigation as soon as we are able.

If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 313-279-0722 (international).
Jan 13, 08:23 EST
Scheduled Maintenance - Subset of Cloudhosts and Containers on US-Midwest-1 & US-West-1
Completed - The scheduled maintenance has been completed.
Jan 14, 05:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 03:30 EST
Scheduled - Nexcess Systems Engineers will be carrying out scheduled maintenance on the underlying hardware supporting the following cloudhosts and Containers:

US-Midwest- 1
cloudhost-73994.us-midwest-1.nxcli.net
cloudhost-5784040.us-midwest-1.nxcli.net
cloudhost-5783195.us-midwest-1.nxcli.net
cloudhost-234525.us-midwest-1.nxcli.net
cloudhost-234518.us-midwest-1.nxcli.net
cloudhost-71358.us-midwest-1.nxcli.net
cloudhost-72850.us-midwest-1.nxcli.net
cloudhost-2641590.us-midwest-1.nxcli.net
cloudhost-2641542.us-midwest-1.nxcli.net
cloudhost-2677854.us-midwest-1.nxcli.net
cloudhost-2677707.us-midwest-1.nxcli.net
cgpc032-fs1.us-midwest-1.nxcli.net
cgpc010-node2.us-midwest-1.nxcli.net
cgpc010-lb1.us-midwest-1.nxcli.net

Containerhosts:
containerhost-4254665.us-midwest-1.nxcli.net
containerhost-3958173.us-midwest-1.nxcli.net

US-West-1
cloudhost-14361947.us-west-1.nxcli.net
cloudhost-73187.us-west-1.nxcli.net
cloudhost-13364375.us-west-1.nxcli.net
cloudhost-2095262.us-west-1.nxcli.net
server.alamocha.com

Containerhosts:
containerhost-4993404.us-west-1.nxcli.net
containerhost-5494543.us-west-1.nxcli.net
containerhost-6673277.us-west-1.nxcli.net
containerhost-3598242.us-west-1.nxcli.net
containerhost-3423788.us-west-1.nxcli.net
containerhost-3400087.us-west-1.nxcli.net


Websites configured on these cloudhosts, or with services configured on the containerhosts such as ElasticSearch, Varnish, and RabbitMQ, will experience a temporary service interruption of up to 30 minutes during the maintenance window. Ticket notifications will be opened for affected clients.

You can subscribe to receive further updates regarding this maintenance above.

Our support team is on hand should you need any assistance or have any questions or concerns. You can reach us through the following channels:

Live Chat via the Customer Portal: https://my.nexcess.net/

Email: support@nexcess.net

We appreciate your understanding and patience as we work to enhance our service.

System Maintenance Reference: [CC-13094]
Jan 9, 12:24 EST
Jan 13, 2026
Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026
Scheduled Maintenance: Dedicated & GPC Servers
Completed - The scheduled maintenance has been completed.
Jan 5, 18:26 EST
Verifying - Verification is currently underway for the maintenance items.
Jan 5, 17:44 EST
Update - We will be undergoing scheduled maintenance during this time.
Jan 5, 15:46 EST
Scheduled - Nexcess Systems Engineers will be performing scheduled maintenance to the web services on dedicated bare-metal servers and GPC Clusters. No service interruption is expected by this maintenance. This maintenance window is being issued out of an abundance of caution. You may subscribe to further updates for this maintenance above.

Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:

Live Chat via the Customer Portal: https://my.nexcess.net/

Email: support@nexcess.net

We appreciate your understanding and patience as we work to enhance our service.

System Maintenance Reference: [CC-13079]
Jan 5, 15:44 EST
Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

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