Server Status | Nexcess
WordPress Plugin Vulnerability - W3 Total Cache
Update - Our team is actively involved in updating the W3 Total Cache (W3TC) plugin to the latest version for all sites running W3TC version 2.8.13 or earlier, as part of the ongoing remediation for CVE-2025-9501.

We are closely monitoring all systems throughout this process to ensure the updates are applied successfully and to verify that there is no customer impact.

Further updates will be shared as progress continues.
Nov 21, 2025 - 08:03 EST
Identified - Our team will be updating the W3 Total Cache (W3TC) plugin on WordPress sites where the installed version is lower than 2.8.13. This update addresses CVE-2025-9501, a critical security vulnerability.

A fixed version is available in W3TC 2.8.13 and later. To ensure the continued security and stability of your sites, our engineering team will apply this update.

We do not anticipate any downtime during this process.

No action is required on your part. Our team will monitor the update closely to ensure your sites remain fully functional. We appreciate your co-operation as we take this proactive step to protect your sites.

For additional details on the Vulnerability, please refer:
https://wpscan.com/vulnerability/6697a2c9-63ae-42f0-8931-f2e5d67d45ae/

If you encounter any issues after the update please contact our support team through a ticket in your portal or via live chat.

We will provide updates on the progress of the patching.
Nov 20, 2025 - 14:52 EST
Uptime over the past 90 days. View historical uptime.
Support Services Operational
Tickets Operational
Phones Operational
Chats Operational
Help Center ? Operational
Platform Operations Operational
Web Services ? Operational
DNS Operational
SSH/FTP ? Operational
Email ? Operational
MySQL Operational
InterWorx Control Panel ? Operational
Cluster / NFS Operational
Platform Updates / Other Operational
Managed Wordpress Operational
Wordpress Core Updates Operational
Wordpress Plugin Updates via Visual Compare Operational
Nexcess Cloud ? Operational
us-midwest-1 ? Operational
us-west-1 ? Operational
uk-south-2 ? Operational
nl-west-1 ? Operational
au-south-1 ? Operational
us-midwest-2 ? Operational
Cloud Container Services Operational
us-midwest-1 ? Operational
us-west-1 ? Operational
uk-south-2 ? Operational
nl-west-1 ? Operational
au-south-1 ? Operational
us-midwest-2 ? Operational
Nexcess Global DNS ? Operational
Customer Portal ? Operational
Safe Harbor Updates ? Operational
Data Centers & Network Operational
90 days ago
100.0 % uptime
Today
Southfield, MI (MEL) ? Operational
90 days ago
100.0 % uptime
Today
Dearborn, MI (OTR) Operational
90 days ago
100.0 % uptime
Today
San Jose, CA (SJC) ? Operational
90 days ago
100.0 % uptime
Today
Miami, FL (MIA) Operational
90 days ago
100.0 % uptime
Today
Surrey, UK (LHR) ? Operational
90 days ago
100.0 % uptime
Today
West Sussex, UK (LGW) ? Operational
90 days ago
100.0 % uptime
Today
Amsterdam, NL (AMS) ? Operational
90 days ago
100.0 % uptime
Today
Sydney, AU (SYD) ? Operational
90 days ago
100.0 % uptime
Today
Lansing, MI (DC3) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 22, 2025

No incidents reported today.

Nov 21, 2025

Unresolved incident: WordPress Plugin Vulnerability - W3 Total Cache.

Nov 20, 2025
CVE 2025-54236 for Magento
Resolved - All systems are stable and functioning normally following the security patch.

If you have any questions or concerns, please reach out to our support team via live chat or cases.
Nov 20, 10:13 EST
Monitoring - Our team has successfully implemented a security patch addressing CVE-2025-54236 across affected Magento environments.

The deployment was performed in a phased and controlled manner to ensure platform stability and minimize potential disruption. All systems are being closely monitored to verify successful patch application and confirm continued service reliability.

If you have any concerns or believe your site may not yet have received the patch, our support team is happy to review and confirm your environment’s status. In the unlikely event that additional action is needed, we’ll apply the patch manually and ensure your site remains secure.

We will continue to monitor the environment and provide further updates as needed.
Nov 4, 11:06 EST
Update - Our team is actively involved in applying the necessary security patches across all affected Magento environments as part of the ongoing remediation for CVE-2025-54236.

Patch deployment is continuing in a phased and controlled manner to ensure a smooth rollout and maintain platform stability. We are closely monitoring all systems during this process to confirm successful application and verify that no customer impact occurs.

Further updates will be provided as progress continues.
Oct 25, 11:42 EDT
Identified - We are currently deploying a security patch across our Magento environments to remediate CVE-2025-54236, a critical vulnerability disclosed by Adobe affecting Magento Open Source and Adobe Commerce installations.

This proactive maintenance is being conducted to safeguard customer data, prevent potential exploitation, and ensure the continued integrity and stability of our eCommerce infrastructure. Patch deployment is progressing in phases across our fleet to minimize any potential service impact.

No customer downtime is expected during this process

For additional details regarding this vulnerability, please refer to Adobe’s official security advisory: https://helpx.adobe.com/security/products/magento/apsb25-88.html
Oct 24, 16:18 EDT
Nov 19, 2025
Scheduled Maintenance - Subset of Cloudhosts and Containers in NL-West-1, UK-South-2 & AU-South-1
Completed - The scheduled maintenance has been completed.
Nov 19, 18:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 16:00 EST
Scheduled - Nexcess Systems Engineers will be carrying out scheduled maintenance on the underlying hardware supporting the following cloudhosts and Containers:

UK-south-2
cloudhost-12383135.uk-south-2.nxcli.net
cloudhost-11120501.uk-south-2.nxcli.net
cloudhost-11042740.uk-south-2.nxcli.net
cloudhost-10702035.uk-south-2.nxcli.net
cgpc043-lb1.uk-south-2.nxcli.net
cgpc043-cache1.uk-south-2.nxcli.net
cgpc043-db1.uk-south-2.nxcli.net
cgpc038-admin1.uk-south-2.nxcli.net

Containerhosts:
containerhost-8039188.uk-south-2.nxcli.net
containerhost-4884230.uk-south-2.nxcli.net
containerhost-1671407.uk-south-2.nxcli.net

NL-West-1
saashost-14515776.nl-west-1.nxcli.net
saashost-14515809.nl-west-1.nxcli.net

AU -South-1:
cloudhost-2686237.au-south-1.nxcli.net
cloudhost-2686221.au-south-1.nxcli.net
cloudhost-324085.au-south-1.nxcli.net
server.westaircomp.com.au
server.iconpractice.com
server.littleredcompass.com.au
cp.itservicecentre.com.au

Containerhosts:
containerhost-3199907.au-south-1.nxcli.net
containerhost-2950141.au-south-1.nxcli.net
containerhost-2948435.au-south-1.nxcli.net
containerhost-2921492.au-south-1.nxcli.net
containerhost-2921008.au-south-1.nxcli.net
containerhost-5320210.au-south-1.nxcli.net
containerhost-5010131.au-south-1.nxcli.net
containerhost-3030289.au-south-1.nxcli.net
containerhost-2987662.au-south-1.nxcli.net

Websites configured on these cloudhosts, or with services configured on the containerhosts such as ElasticSearch, Varnish, and RabbitMQ, will experience a temporary service interruption of up to 30 minutes during the maintenance window. Ticket notifications will be opened for affected clients.

You can subscribe to receive further updates regarding this maintenance above.

Our support team is on hand should you need any assistance or have any questions or concerns. You can reach us through the following channels:

Live Chat via the Customer Portal: https://my.nexcess.net/

Email: support@nexcess.net

We appreciate your understanding and patience as we work to enhance our service.

Internal System Maintenance Reference: [CC-12986]
Nov 14, 16:10 EST
Scheduled Maintenance - Subset of Cloudhosts and Containers on US-Midwest-1 & US-West-1
Completed - The scheduled maintenance has been completed.
Nov 19, 06:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 04:00 EST
Scheduled - Nexcess Systems Engineers will be carrying out scheduled maintenance on the underlying hardware supporting the following cloudhosts and Containers:

US-Midwest- 1
cloudhost-4602860.us-midwest-1.nxcli.net
cloudhost-76312.us-midwest-1.nxcli.net
cloudhost-91321.us-midwest-1.nxcli.net
cloudhost-132621.us-midwest-1.nxcli.net
cloudhost-125516.us-midwest-1.nxcli.net
cloudhost-180809.us-midwest-1.nxcli.net
cloudhost-167459.us-midwest-1.nxcli.net
cloudhost-157094.us-midwest-1.nxcli.net
cloudhost-150214.us-midwest-1.nxcli.net
cloudhost-157128.us-midwest-1.nxcli.net
cloudhost-157107.us-midwest-1.nxcli.net
cloudhost-14634113.us-midwest-1.nxcli.net
cloudhost-14634110.us-midwest-1.nxcli.net
cloudhost-2016789.us-midwest-1.nxcli.net
cloudhost-14355061.us-midwest-1.nxcli.net
cloudhost-1582181.us-midwest-1.nxcli.net
cloudhost-889893.us-midwest-1.nxcli.net
cloudhost-8120470.us-midwest-1.nxcli.net
cloudhost-2082999.us-midwest-1.nxcli.net
cloudhost-1697698.us-midwest-1.nxcli.net
cloudhost-2812550.us-midwest-1.nxcli.net
cloudhost-2716465.us-midwest-1.nxcli.net
cloudhost-2691048.us-midwest-1.nxcli.net
cloudhost-2685151.us-midwest-1.nxcli.net
server.indigomedia.co
server.elklighting.com
server.the-sgu.com
server.earthlyelements.in
server.prometheus.com
myserver5.xaudns.com
server.simros.com.ar
twtserver03.twtgroup.ca
server.newgenealogy.net

Containerhosts:
containerhost-4030970.us-midwest-1.nxcli.net
containerhost-8455467.us-midwest-1.nxcli.net
containerhost-1671851.us-midwest-1.nxcli.net

US-West-1
cloudhost-63358.us-west-1.nxcli.net
cloudhost-2601092.us-west-1.nxcli.net
cloudhost-2600577.us-west-1.nxcli.net
server.tripbookee.com
server.kristapley.com
future3.cloud8sixteen.com
server.phoenix-dart.com
flh.pronetservice.net
server.claimway.com
server.diabetestechnology.net
server.swresource.com

Containerhosts:
containerhost-11287325.us-west-1.nxcli.net

Websites configured on these cloudhosts, or with services configured on the containerhosts such as ElasticSearch, Varnish, and RabbitMQ, will experience a temporary service interruption of up to 30 minutes during the maintenance window. Ticket notifications will be opened for affected clients.

You can subscribe to receive further updates regarding this maintenance above.

Our support team is on hand should you need any assistance or have any questions or concerns. You can reach us through the following channels:

Live Chat via the Customer Portal: https://my.nexcess.net/

Email: support@nexcess.net

We appreciate your understanding and patience as we work to enhance our service.

Internal System Maintenance Reference: [CC-12986]
Nov 14, 14:51 EST
Nov 18, 2025
Service Disruption – GitHub/Git Operations
Resolved - This incident has been resolved. Services are now fully operational, and no further impact has been observed.
Nov 18, 17:59 EST
Monitoring - GitHub has rolled out a fix, and all services are now operational.

We will continue to monitor and update the status page with further information as needed.
Nov 18, 17:05 EST
Identified - Update: GitHub has identified the likely cause of the incident and is working on a fix.

We will share additional updates as soon as more information becomes available.
Nov 18, 16:32 EST
Investigating - We're currently experiencing delays with new Managed Application installations due to a disruption with GitHub's HTTP services.
GitHub is actively working to resolve the issue.

We will share additional updates as soon as more information becomes available.

Thank you for your patience and understanding. If you need assistance, please reach out via live chat or open a support case.
Nov 18, 16:23 EST
Service Disruption – Websites Behind Cloudflare Are Down
Resolved - Cloudflare services are currently operating normally. We are no longer observing elevated errors or latency issues. This incident has been resolved.
Nov 18, 15:05 EST
Update - Websites using Cloudflare services now appear to be largely recovered after Cloudflare implemented their fix, and we are no longer seeing any new site-down reports related to this incident. However, according to Cloudflare’s updates, they are still observing reports of intermittent errors and are working to clear the remaining issues. We will continue to monitor Cloudflare’s updates and will provide status updates if any new issues are reported.
Nov 18, 11:51 EST
Update - Websites using Cloudflare services now appear to be fully recovered after Cloudflare implemented their fix, and we are no longer seeing any new site-down reports related to this incident. We will continue to monitor Cloudflare’s updates and will update the status if we notice any new issues being reported.
Nov 18, 11:40 EST
Monitoring - A fix has been implemented by Cloudflare, and affected sites appear to be recovering. We believe the incident is now resolved. We will continue to monitor for any errors to ensure all services are fully back to normal and will follow Cloudflare’s ongoing updates.
Nov 18, 09:52 EST
Update - The Cloudflare team is continuing to work on restoring service for application services customers. We will closely monitor Cloudflare's progress and update the status as they work towards a resolution.
Nov 18, 09:19 EST
Update - As a status update - Cloudflare team have made changes that have allowed several Cloudflare services to recover. We're still seeing intermittent flapping for Cloudflare services.

We will keep a close eye on the progress made by Cloudflare and will keep this space updated as they continue to work towards resolution.
Nov 18, 08:28 EST
Update - Cloudflare’s Global Network has been experiencing an incident affecting services across multiple regions.

As a quick update, we’re now seeing signs of recovery. However, customers using Cloudflare may still notice higher-than-normal error rates while their team continues to work on fully resolving the issue.

We’re monitoring the situation closely and will keep this space updated.
Nov 18, 07:36 EST
Update - We are currently aware of a Cloudflare-related outage that may cause connectivity issues or downtime for customers' sites using Cloudflare services.

Cloudflare is actively working to resolve the issue. We will provide updates as more information becomes available.

Thank you for your patience and understanding.
Nov 18, 07:17 EST
Investigating - We are currently experiencing an issue affecting access to our official website (nexcess.net), customer portal (portal.nexcess.net), and websites routed through Cloudflare.

Our engineering team is actively investigating the cause and working to restore full availability as quickly as possible.

We will share additional updates as soon as more information becomes available.

Thank you for your patience and understanding. If you need assistance, please reach out via live chat or open a support case.
Nov 18, 06:49 EST
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025
Scheduled Maintenance - Subset of Cloudhosts and Containers on NL-West-1, UK-South-2 & AU-South-1
Completed - The scheduled maintenance has been completed.
Nov 12, 18:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 16:00 EST
Scheduled - Nexcess Systems Engineers will be carrying out scheduled maintenance on the underlying hardware supporting the following cloudhosts and Containers:

NL-West-1
cloudhost-14077502.nl-west-1.nxcli.net
cloudhost-11943992.nl-west-1.nxcli.net
cloudhost-11809504.nl-west-1.nxcli.net
cloudhost-14286128.nl-west-1.nxcli.net
cloudhost-6625007.nl-west-1.nxcli.net
cloudhost-5941753.nl-west-1.nxcli.net
cloudhost-5941744.nl-west-1.nxcli.net
cloudhost-14382843.nl-west-1.nxcli.net
cloudhost-7255807.nl-west-1.nxcli.net
cloudhost-6311422.nl-west-1.nxcli.net
cloudhost-5669974.nl-west-1.nxcli.net
cloudhost-3563010.nl-west-1.nxcli.net
cloudhost-3515099.nl-west-1.nxcli.net
cloudhost-3077627.nl-west-1.nxcli.net
cloudhost-3077626.nl-west-1.nxcli.net
cloudhost-1913337.nl-west-1.nxcli.net
cloudhost-1913335.nl-west-1.nxcli.net

Containerhosts:
containerhost-11843767.nl-west-1.nxcli.net
containerhost-6664055.nl-west-1.nxcli.net
containerhost-6039113.nl-west-1.nxcli.net
containerhost-6664047.nl-west-1.nxcli.net
containerhost-3464542.nl-west-1.nxcli.net
containerhost-3464419.nl-west-1.nxcli.net

UK-south-2
cloudhost-1534309.uk-south-2.nxcli.net
cloudhost-74892.uk-south-2.nxcli.net
cloudhost-10060864.uk-south-2.nxcli.net
cgpc043-node1.uk-south-2.nxcli.net
cgpc038-node1.uk-south-2.nxcli.net
server.greenbusinesswebsites.co.uk
server.crimsoncat.co.uk
server.24ihost.com
server.caravanstuffnew.info
host.scotlandwebdesign.com
svr.webhostingthings.net
server.dnslines.co.uk
server.papenam.com
server.shipcare.be
server.greeksrv.com
server.tunisiamediamonitor.com
vps.arbuturian.com
server.actinweb.com
server.labourlove.co.za
server.raspberryfishhosting.com
eu2.webyurdu.com
server.oramatechnologies.com
webserver.middlewood-locks.co.uk
server.etcbusinesstravel.com
newserver.rmapi.org
server.happiestgloria.com
host.vintagebike.co.uk
server.brockwoodpark.org.uk
server.jaa4u.com
newserver.robraskovsky.co.uk
server.belfastforum.co.uk
host.placemats.co.uk

Containerhosts:
containerhost-2269409.uk-south-2.nxcli.net
containerhost-1893396.uk-south-2.nxcli.net
containerhost-7580764.uk-south-2.nxcli.net
containerhost-1796046.uk-south-2.nxcli.net

AU -South-1:
cloudhost-11512709.au-south-1.nxcli.net
cloudhost-8017662.au-south-1.nxcli.net
cloudhost-6459165.au-south-1.nxcli.net
cloudhost-5325518.au-south-1.nxcli.net
cloudhost-1189763.au-south-1.nxcli.net
cloudhost-2986456.au-south-1.nxcli.net
cloudhost-2985756.au-south-1.nxcli.net
cloudhost-3399846.au-south-1.nxcli.net
cloudhost-3400178.au-south-1.nxcli.net
cloudhost-3399847.au-south-1.nxcli.net
cloudhost-3400179.au-south-1.nxcli.net

Containerhosts:
containerhost-12587328.au-south-1.nxcli.net
containerhost-10770425.au-south-1.nxcli.net
containerhost-10561036.au-south-1.nxcli.net

Websites configured on these cloudhosts, or with services configured on the containerhosts such as ElasticSearch, Varnish, and RabbitMQ, will experience a temporary service interruption of up to 30 minutes during the maintenance window. Ticket notifications will be opened for affected clients.

You can subscribe to receive further updates regarding this maintenance above.

Our support team is on hand should you need any assistance or have any questions or concerns. You can reach us through the following channels:

Live Chat via the Customer Portal: https://my.nexcess.net/

Email: support@nexcess.net

We appreciate your understanding and patience as we work to enhance our service.

Internal System Maintenance Reference: [CC-12977]
Nov 9, 03:07 EST
Nexcess Client Portal Login Issues
Resolved - The Nexcess Client Portal login issue has been resolved. Services are now fully operational, and no further impact has been observed.
Nov 12, 07:59 EST
Monitoring - A fix has been implemented, which has resolved the issues with the portal login. We are currently monitoring the results to ensure stability.
Nov 11, 16:55 EST
Investigating - We are currently investigating issues affecting the Nexcess Client Portal login. Our engineering team is actively working to identify the cause and restore full availability as quickly as possible.

We will provide updates as soon as more information becomes available.

We appreciate your patience and understanding during this time. If you have any questions or need assistance, please reach out via live chat or by opening a support case.
Nov 11, 16:28 EST
Scheduled Maintenance - Subset of Cloudhosts and Containers on US-Midwest-1 & US-West-1
Completed - The scheduled maintenance has been completed.
Nov 12, 06:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 04:00 EST
Scheduled - Nexcess Systems Engineers will be carrying out scheduled maintenance on the underlying hardware supporting the following cloudhosts and Containers:

US-Midwest- 1
cloudhost-2907978.us-midwest-1.nxcli.net
cloudhost-1690743.us-midwest-1.nxcli.net
cloudhost-203540.us-midwest-1.nxcli.net
cloudhost-61809.us-midwest-1.nxcli.net
cloudhost-78456.us-midwest-1.nxcli.net
cloudhost-77612.us-midwest-1.nxcli.net
cloudhost-3112062.us-midwest-1.nxcli.net
cloudhost-93397.us-midwest-1.nxcli.net
cloudhost-157081.us-midwest-1.nxcli.net
cloudhost-144241.us-midwest-1.nxcli.net
cloudhost-152495.us-midwest-1.nxcli.net
cloudhost-144235.us-midwest-1.nxcli.net
cloudhost-14765745.us-midwest-1.nxcli.net
cloudhost-14456394.us-midwest-1.nxcli.net
cloudhost-14362272.us-midwest-1.nxcli.net
cloudhost-7483089.us-midwest-1.nxcli.net
cloudhost-14674340.us-midwest-1.nxcli.net
cloudhost-13735647.us-midwest-1.nxcli.net
cloudhost-7213001.us-midwest-1.nxcli.net
cloudhost-3975799.us-midwest-1.nxcli.net
cloudhost-7309699.us-midwest-1.nxcli.net
cloudhost-2648706.us-midwest-1.nxcli.net
cloudhost-488960.us-midwest-1.nxcli.net
cloudhost-14459316.us-midwest-1.nxcli.net
cloudhost-13358955.us-midwest-1.nxcli.net
cloudhost-8236474.us-midwest-1.nxcli.net
cloudhost-2836222.us-midwest-1.nxcli.net
cloudhost-14555453.us-midwest-1.nxcli.net
cloudhost-13494193.us-midwest-1.nxcli.net
cloudhost-2895027.us-midwest-1.nxcli.net
vps.sabona.com
server.openclassical.com
newserver.sudokumania.net
blaze.orgolink.org

US-West-1
cloudhost-3229660.us-west-1.nxcli.net
cloudhost-2953042.us-west-1.nxcli.net
cloudhost-2907797.us-west-1.nxcli.net
cloudhost-75240.us-west-1.nxcli.net
cloudhost-3096955.us-west-1.nxcli.net
cloudhost-3096954.us-west-1.nxcli.net
cloudhost-4475207.us-west-1.nxcli.net
cloudhost-4389154.us-west-1.nxcli.net
cloudhost-4079546.us-west-1.nxcli.net
cloudhost-2419875.us-west-1.nxcli.net
cloudhost-2311550.us-west-1.nxcli.net
cloudhost-65065.us-west-1.nxcli.net
cloudhost-3399921.us-west-1.nxcli.net

Containers:
containerhost-7970566.us-midwest-1.nxcli.net
containerhost-121045.us-west-1.nxcli.net
containerhost-69796.us-west-1.nxcli.net

Websites configured on these cloudhosts, or with services configured on the containerhosts such as ElasticSearch, Varnish, and RabbitMQ, will experience a temporary service interruption of up to 30 minutes during the maintenance window. Ticket notifications will be opened for affected clients.

You can subscribe to receive further updates regarding this maintenance above.

Our support team is on hand should you need any assistance or have any questions or concerns. You can reach us through the following channels:

Live Chat via the Customer Portal: https://my.nexcess.net/

Email: support@nexcess.net

We appreciate your understanding and patience as we work to enhance our service.

Internal System Maintenance Reference: [CC-12977]
Nov 8, 14:19 EST
Nov 11, 2025
Scheduled Maintenance – Sydney Data Center
Completed - The scheduled maintenance has been completed.
Nov 11, 16:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 16:00 EST
Scheduled - We will be performing scheduled maintenance on our Sydney Data Center as part of ongoing infrastructure upgrades to enhance performance and reliability.

While the maintenance window spans 24 hours, downtime will be minimal and not for the full duration. Services hosted on servers in this data center may experience a brief interruption of approximately 10 minutes during the maintenance window. Ticket notifications will be sent to affected clients.

You can subscribe to this page to receive updates regarding this maintenance.

Our support team is available should you need assistance or have any questions. You can reach us through the following channels:

Live Chat via the Customer Portal: https://my.nexcess.net/

Email: support@nexcess.net

If maintenance extends beyond the planned window, updates will be posted on this Status Page, and you may also subscribe for notifications.
Nov 4, 10:02 EST
Nov 10, 2025
Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

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