Monitoring - Our team has successfully implemented a security patch addressing CVE-2025-54236 across affected Magento environments.
The deployment was performed in a phased and controlled manner to ensure platform stability and minimize potential disruption. All systems are being closely monitored to verify successful patch application and confirm continued service reliability.
If you have any concerns or believe your site may not yet have received the patch, our support team is happy to review and confirm your environment’s status. In the unlikely event that additional action is needed, we’ll apply the patch manually and ensure your site remains secure.
We will continue to monitor the environment and provide further updates as needed.
Nov 04, 2025 - 11:06 EST
Update - Our team is actively involved in applying the necessary security patches across all affected Magento environments as part of the ongoing remediation for CVE-2025-54236.
Patch deployment is continuing in a phased and controlled manner to ensure a smooth rollout and maintain platform stability. We are closely monitoring all systems during this process to confirm successful application and verify that no customer impact occurs.
Further updates will be provided as progress continues.
Oct 25, 2025 - 11:42 EDT
Identified - We are currently deploying a security patch across our Magento environments to remediate CVE-2025-54236, a critical vulnerability disclosed by Adobe affecting Magento Open Source and Adobe Commerce installations.
This proactive maintenance is being conducted to safeguard customer data, prevent potential exploitation, and ensure the continued integrity and stability of our eCommerce infrastructure. Patch deployment is progressing in phases across our fleet to minimize any potential service impact.
No customer downtime is expected during this process
Nexcess Systems Engineers will be carrying out scheduled maintenance on the underlying hardware supporting on cloudhost-72693.uk-south-2.nxcli.net.
Websites configured on these cloudhosts will experience a temporary service interruption of up to 30 minutes during the maintenance window. Ticket notifications will be opened for affected clients.
You can subscribe to receive further updates regarding this maintenance above.
Our support team is on hand should you need any assistance or have any questions or concerns. You can reach us through the following channels:
We will be performing scheduled maintenance on our Sydney Data Center as part of ongoing infrastructure upgrades to enhance performance and reliability.
While the maintenance window spans 24 hours, downtime will be minimal and not for the full duration. Services hosted on servers in this data center may experience a brief interruption of approximately 10 minutes during the maintenance window. Ticket notifications will be sent to affected clients.
You can subscribe to this page to receive updates regarding this maintenance.
Our support team is available should you need assistance or have any questions. You can reach us through the following channels:
If maintenance extends beyond the planned window, updates will be posted on this Status Page, and you may also subscribe for notifications. Posted on
Nov 04, 2025 - 10:02 EST
Completed -
The scheduled maintenance has been completed.
Nov 5, 06:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 04:00 EST
Scheduled -
Nexcess Systems Engineers will be carrying out scheduled maintenance on the underlying hardware supporting the following cloudhosts and Containers:
Websites configured on these cloudhosts, or with services configured on the containerhosts such as ElasticSearch, Varnish, and RabbitMQ, will experience a temporary service interruption of up to 30 minutes during the maintenance window. Ticket notifications will be opened for affected clients.
You can subscribe to receive further updates regarding this maintenance above.
Our support team is on hand should you need any assistance or have any questions or concerns. You can reach us through the following channels:
Completed -
The scheduled maintenance has been completed.
Oct 29, 18:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 16:00 EDT
Scheduled -
Nexcess Systems Engineers will be carrying out scheduled maintenance on the underlying hardware supporting the following cloudhosts and Containers:
Websites configured on these cloudhosts, or with services configured on the containerhosts such as ElasticSearch, Varnish, and RabbitMQ, will experience a temporary service interruption of up to 30 minutes during the maintenance window. Ticket notifications will be opened for affected clients.
You can subscribe to receive further updates regarding this maintenance above.
Our support team is on hand should you need any assistance or have any questions or concerns. You can reach us through the following channels:
Websites hosted on these cloudhosts may experience a temporary service interruption of up to 30 minutes during the maintenance window. Ticket notifications will be opened for affected clients.
You can subscribe to receive further updates regarding this maintenance above.
Our support team is on hand should you need any assistance or have any questions or concerns. You can reach us through the following channels:
Websites hosted on these cloudhosts may experience a temporary service interruption of up to 30 minutes during the maintenance window. Ticket notifications will be opened for affected clients.
You can subscribe to receive further updates regarding this maintenance above.
Our support team is on hand should you need any assistance or have any questions or concerns. You can reach us through the following channels:
Resolved -
After investigation, we’ve confirmed that Nexcess Cloud services are unaffected by the InterWorx issues.
All systems are operating normally.
Oct 27, 15:25 EDT
Investigating -
We are investigating intermittent InterWorx service interruptions affecting a subset of servers in our DC3 region. For specific minor versions of Interworx 7 and 8, clients may be experiencing issues logging into the Interworx control panel, webmail, or the file browser. At this time customer websites are serving traffic, but may be affected by httpd restarts as our dev team works on the issue. We will keep you updated as our team progresses with the solution.
If you have any questions or concerns, please contact a member of our support team via live-chat or ticket (support@liquidweb.com).
Oct 27, 15:11 EDT
Completed -
The scheduled maintenance has been completed.
Oct 23, 06:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 05:00 EDT
Scheduled -
Nexcess Systems Engineers will be carrying out scheduled maintenance on the underlying hardware supporting the following cloudhost:
cloudhost-72229.us-west-1.nxcli.net
Websites hosted on this cloud host may experience a temporary service interruption of up to 20 minutes during the maintenance window. Ticket notifications will be opened for affected clients.
You can subscribe to receive further updates regarding this maintenance above.
Our support team is on standby if you need assistance or have questions or concerns. You can reach us through the following channels:
Completed -
The scheduled maintenance has been completed.
Oct 22, 11:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 09:00 EDT
Scheduled -
Nexcess Systems Engineers will be performing maintenance on the following cloudhost:
cloudhost-118416.au-south-1.nxcli.net
Websites hosted on these cloudhost may experience a temporary service interruption of up to 30 minutes during the maintenance window. Ticket notifications will be opened for affected clients.
You can subscribe to receive further updates regarding this maintenance above.
Our support team is on standby if you need assistance or have questions or concerns. You can reach us through the following channels:
Completed -
The scheduled maintenance has been completed.
Oct 22, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 05:00 EDT
Scheduled -
Nexcess Systems Engineers will be carrying out scheduled maintenance on the underlying hardware supporting the following cloudhosts and Containers:
Websites hosted on these cloudhosts may experience a temporary service interruption of up to 30 minutes during the maintenance window. Ticket notifications will be opened for affected clients.
You can subscribe to receive further updates regarding this maintenance above.
Our support team is on standby if you need assistance or have questions or concerns. You can reach us through the following channels: