Server Status | Nexcess

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Support Services Operational
Tickets Operational
Phones Operational
Chats Operational
Help Center ? Operational
Platform Operations Operational
Web Services ? Operational
DNS Operational
SSH/FTP ? Operational
Email ? Operational
MySQL Operational
InterWorx Control Panel ? Operational
Cluster / NFS Operational
Platform Updates / Other Operational
Managed Wordpress Operational
Wordpress Core Updates Operational
Wordpress Plugin Updates via Visual Compare Operational
Nexcess Cloud ? Operational
us-midwest-1 ? Operational
us-west-1 ? Operational
uk-south-2 ? Operational
nl-west-1 ? Operational
au-south-1 ? Operational
us-midwest-2 ? Operational
Cloud Container Services Operational
us-midwest-1 ? Operational
us-west-1 ? Operational
uk-south-2 ? Operational
nl-west-1 ? Operational
au-south-1 ? Operational
us-midwest-2 ? Operational
Nexcess Global DNS ? Operational
Customer Portal ? Operational
Safe Harbor Updates ? Operational
Data Centers & Network Operational
90 days ago
100.0 % uptime
Today
Southfield, MI (MEL) ? Operational
90 days ago
100.0 % uptime
Today
Dearborn, MI (OTR) Operational
90 days ago
100.0 % uptime
Today
San Jose, CA (SJC) ? Operational
90 days ago
100.0 % uptime
Today
Miami, FL (MIA) Operational
90 days ago
100.0 % uptime
Today
Surrey, UK (LHR) ? Operational
90 days ago
100.0 % uptime
Today
West Sussex, UK (LGW) ? Operational
90 days ago
100.0 % uptime
Today
Amsterdam, NL (AMS) ? Operational
90 days ago
100.0 % uptime
Today
Sydney, AU (SYD) ? Operational
90 days ago
100.0 % uptime
Today
Lansing, MI (DC3) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 4, 2025
Storage Cluster Maintenance
Completed - The scheduled maintenance has been completed.
Jun 4, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 21:00 EDT
Scheduled - Nexcess Systems Engineers will be carrying out scheduled maintenance on our internal Storage clusters to upgrade packages and kernels to keep systems up-to-date.

These upgrades are expected to have minimal impact beyond some possible latency or performance degradation.

Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:

- Live Chat: https://my.nexcess.net/
- Email: support@nexcess.net

We appreciate your understanding and patience as we work through this maintenance.
May 30, 14:54 EDT
Jun 3, 2025
Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025
Scheduled Maintenance, Subset of Cloudhosts, UK-South-2, AU-South-1
Completed - The scheduled maintenance has been completed.
May 28, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 16:00 EDT
Scheduled - Nexcess Systems Engineers will be carrying out scheduled maintenance on the underlying hardware supporting the following cloud hosts:

cloudhost-9502326.uk-south-2.nxcli.net
cloudhost-8150437.uk-south-2.nxcli.net
cloudhost-220786.uk-south-2.nxcli.net
cloudhost-72542.uk-south-2.nxcli.net
cloudhost-68759.uk-south-2.nxcli.net
cloudhost-65684.uk-south-2.nxcli.net
bifrost-tun01.uk-south-2.nexcess.net

cloudhost-10356610.uk-south-2.nxcli.net
cloudhost-10356439.uk-south-2.nxcli.net

cloudhost-67388.au-south-1.nxcli.net


System Maintenance Reference: [CC-12492]

Websites hosted on these cloud hosts may experience a temporary service interruption during the maintenance window.
You can subscribe to receive further updates regarding this maintenance above.

Our support team is on hand should you need any assistance or have any questions or concerns. You can reach us through the following channels:

Live Chat via the Customer Portal: https://my.nexcess.net/

Email: support@nexcess.net

We appreciate your understanding and patience as we work to enhance our service.

Thank you for your continued support.
May 28, 06:59 EDT
Network Service Interruption, US-Midwest-1
Resolved - We’ve been closely monitoring the system’s health status, and all indicators have been consistently positive. This is resolved.
May 28, 07:49 EDT
Monitoring - The Network Engineering team has implemented a fix to restore service, and affected systems are now online and stable. We are actively monitoring the network environment to ensure stability.

We appreciate your patience during this time! If you have any questions or concerns. Please get in touch with us via live chat or case.
May 27, 20:53 EDT
Investigating - We are currently investigating a networking issue affecting a subset of our US-Midwest-1 servers. Nexcess systems engineers have been engaged and are working to restore service as quickly as possible. We appreciate your patience.

Affected services :
cloudhost-1853656.us-midwest-1.nxcli.net
cloudhost-1853652.us-midwest-1.nxcli.net

If you have any questions or concerns. Please contact us via live chat or case.
May 27, 20:02 EDT
Scheduled Maintenance, Subset of Cloudhosts, US-Midwest-1
Completed - The scheduled maintenance has been completed.
May 28, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 05:51 EDT
Scheduled - Nexcess Systems Engineers will be carrying out scheduled maintenance on the underlying hardware supporting the following cloud hosts:

cloudhost-3003758.us-midwest-1.nxcli.net
cloudhost-67228.us-midwest-1.nxcli.net
cloudhost-181906.us-midwest-1.nxcli.net
cloudhost-181497.us-midwest-1.nxcli.net

cloudhost-4066576.us-midwest-1.nxcli.net
cloudhost-3464119.us-midwest-1.nxcli.net
cloudhost-3421021.us-midwest-1.nxcli.net
cgpc012-fs1.us-midwest-1.nxcli.net
cgpc010-db1.us-midwest-1.nxcli.net
containerhost-8120229.us-midwest-1.nxcli.net
cgpc009-db1.us-midwest-1.nxcli.net
server.sotravicgroup.com

Websites hosted on these cloud hosts may experience a temporary service interruption during the maintenance window.
You can subscribe to receive further updates regarding this maintenance above.

Our support team is on hand should you need any assistance or have any questions or concerns. You can reach us through the following channels:

Live Chat via the Customer Portal: https://my.nexcess.net/

Email: support@nexcess.net

We appreciate your understanding and patience as we work to enhance our service.

Thank you for your continued support.
May 28, 05:50 EDT
May 27, 2025
May 26, 2025

No incidents reported.

May 25, 2025

No incidents reported.

May 24, 2025

No incidents reported.

May 23, 2025

No incidents reported.

May 22, 2025

No incidents reported.

May 21, 2025
Scheduled Maintenance, Subset of Cloudhosts, US-Midwest-1, US-Midwest-2, US-West-1
Completed - The scheduled maintenance has been completed.
May 21, 06:05 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 04:05 EDT
Scheduled - Nexcess Systems Engineers will be carrying out scheduled maintenance on the underlying hardware supporting the following cloud hosts:


cgpc032-dev2.us-midwest-1.nxcli.net
csip4-10000.us-midwest-1.nxcli.net
cgpc020-dev1.us-midwest-1.nxcli.net
containerhost-2424794.us-midwest-1.nxcli.net
containerhost-1944385.us-midwest-1.nxcli.net

cloudhost-13625815.us-midwest-1.nxcli.net
cloudhost-13237954.us-midwest-1.nxcli.net
cloudhost-562322.us-midwest-1.nxcli.net


cloudhost-1920784.us-midwest-1.nxcli.net
cloudhost-1920782.us-midwest-1.nxcli.net

cloudhost-112183.us-midwest-1.nxcli.net
cloudhost-112170.us-midwest-1.nxcli.net

cloudhost-2685658.us-midwest-1.nxcli.net
cloudhost-2685648.us-midwest-1.nxcli.net

us-west
jarvis01-kvm18.us-west-1.nexcess.net
cloudhost-69398.us-west-1.nxcli.net

cloudhost-119112.us-west-1.nxcli.net
cloudhost-119110.us-west-1.nxcli.net

cloudhost-741824.us-west-1.nxcli.net
cloudhost-741777.us-west-1.nxcli.net

cloudhost-2038698.us-west-1.nxcli.net
cloudhost-2038507.us-west-1.nxcli.net

cloudhost-4079957.us-west-1.nxcli.net
cloudhost-3769098.us-west-1.nxcli.net
cloudhost-3768769.us-west-1.nxcli.net

containerhost-4471708.us-west-1.nxcli.net
containerhost-4324790.us-west-1.nxcli.net

cloudhost-5285090.us-midwest-2.nxcli.net
cloudhost-5285088.us-midwest-2.nxcli.net

cloudhost-10834924.us-midwest-2.nxcli.net
cloudhost-10291464.us-midwest-2.nxcli.net
cloudhost-6614402.us-midwest-2.nxcli.net
cloudhost-5979653.us-midwest-2.nxcli.net

cloudhost-4892685.us-midwest-2.nxcli.net
cloudhost-4890347.us-midwest-2.nxcli.net

Websites hosted on these cloud hosts may experience a temporary service interruption during the maintenance window.
You can subscribe to receive further updates regarding this maintenance above.

Our support team is on hand should you need any assistance or have any questions or concerns. You can reach us through the following channels:

Live Chat via the Customer Portal: https://my.nexcess.net/

Email: support@nexcess.net

We appreciate your understanding and patience as we work to enhance our service.

Thank you for your continued support.
May 21, 04:04 EDT
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