All Systems Operational

Support Services Operational
Tickets Operational
Phones Operational
Chats Operational
Help Center Operational
Platform Operations Operational
Web Services Operational
DNS Operational
SSH/FTP Operational
Email Operational
MySQL Operational
InterWorx Control Panel Operational
Cluster / NFS Operational
Platform Updates / Other Operational
Managed Wordpress Operational
Wordpress Core Updates Operational
Wordpress Plugin Updates via Visual Compare Operational
Nexcess Cloud Operational
us-midwest-1 Operational
us-west-1 Operational
uk-south-2 Operational
nl-west-1 Operational
au-south-1 Operational
us-midwest-2 Operational
Cloud Container Services Operational
us-midwest-1 Operational
us-west-1 Operational
uk-south-2 Operational
nl-west-1 Operational
au-south-1 Operational
us-midwest-2 Operational
Nexcess Global DNS Operational
Customer Portal Operational
Safe Harbor Updates Operational
Data Centers & Network Operational
90 days ago
100.0 % uptime
Today
Southfield, MI (MEL) Operational
90 days ago
100.0 % uptime
Today
Dearborn, MI (OTR) Operational
90 days ago
100.0 % uptime
Today
San Jose, CA (SJC) Operational
90 days ago
100.0 % uptime
Today
Miami, FL (MIA) Operational
90 days ago
100.0 % uptime
Today
Surrey, UK (LHR) Operational
90 days ago
100.0 % uptime
Today
West Sussex, UK (LGW) Operational
90 days ago
100.0 % uptime
Today
Amsterdam, NL (AMS) Operational
90 days ago
100.0 % uptime
Today
Sydney, AU (SYD) Operational
90 days ago
100.0 % uptime
Today
Lansing, MI (DC3) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance - Subset of Cloudhosts & Containerhosts on US-Midwest-1 & US-west-1 regions May 6, 2026 04:30-06:30 EDT

Nexcess Systems Engineers will be performing scheduled maintenance on the underlying hardware supporting several cloudhosts and containerhosts in the US-Midwest-1 & US-west-1 region to improve performance and stability.

Websites hosted on the cloudhosts may experience a temporary service interruption of up to 30 minutes during the maintenance window. Ticket notifications will be opened for affected clients.

You can subscribe to receive further updates regarding this maintenance above.

Our teams will keep the service interruption as brief as possible, and the support team is on hand should you need any assistance or have any questions or concerns. You can reach us through the following channels:

Live Chat via the Customer Portal: https://sites-portal.nexcess.com
Email: support@nexcess.net

We appreciate your understanding and patience as we work to enhance our service.

System Maintenance Reference: [CC-13432]

Posted on May 01, 2026 - 15:23 EDT

Scheduled Maintenance - Subset of Cloudhosts on UK-South-2 & AU-South-1 Data Centers May 6, 2026 16:30-18:30 EDT

Nexcess Systems Engineers will be performing scheduled maintenance on the underlying hardware supporting several cloudhosts in the UK-South-2 & AU-South-1 regions to improve performance and stability.

Websites hosted on the cloudhosts may experience a temporary service interruption of up to 30 minutes during the maintenance window. Ticket notifications will be opened for affected clients.

You can subscribe to receive further updates regarding this maintenance above.

Our teams will keep the service interruption as brief as possible, and the support team is on hand should you need any assistance or have any questions or concerns. You can reach us through the following channels:

Live Chat via the Customer Portal: https://sites-portal.nexcess.com

Email: support@nexcess.net

We appreciate your understanding and patience as we work to enhance our service.

System Maintenance Reference: [CC-13432]

Posted on May 02, 2026 - 03:40 EDT
May 4, 2026

No incidents reported today.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026
Completed - The scheduled maintenance has been completed.
Apr 29, 05:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 04:30 EDT
Scheduled - Nexcess Systems Engineers will be performing scheduled maintenance on the underlying hardware supporting a subset of cloudhosts in the US-Midwest-1 region to improve performance and stability.

Websites hosted on the cloudhosts may experience a temporary service interruption of up to 20 minutes during the maintenance window. Ticket notifications will be opened for affected clients.

You can subscribe to receive further updates regarding this maintenance above.

Our teams will keep the service interruption as brief as possible, and the support team is on hand should you need any assistance or have any questions or concerns. You can reach us through the following channels:

Live Chat via the Customer Portal: https://sites-portal.nexcess.com
Email: support@nexcess.net

We appreciate your understanding and patience as we work to enhance our service.

System Maintenance Reference: [CC-13410]

Apr 24, 12:53 EDT
Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.