Server Status | Nexcess

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Support Services Operational
Tickets Operational
Phones Operational
Chats Operational
Help Center ? Operational
Platform Operations Operational
Web Services ? Operational
DNS Operational
SSH/FTP ? Operational
Email ? Operational
MySQL Operational
InterWorx Control Panel ? Operational
Cluster / NFS Operational
Platform Updates / Other Operational
Managed Wordpress Operational
Wordpress Core Updates Operational
Wordpress Plugin Updates via Visual Compare Operational
Nexcess Cloud ? Operational
us-midwest-1 ? Operational
us-west-1 ? Operational
uk-south-2 ? Operational
nl-west-1 ? Operational
au-south-1 ? Operational
us-midwest-2 ? Operational
Cloud Container Services Operational
us-midwest-1 ? Operational
us-west-1 ? Operational
uk-south-2 ? Operational
nl-west-1 ? Operational
au-south-1 ? Operational
us-midwest-2 ? Operational
Nexcess Global DNS ? Operational
Customer Portal ? Operational
Safe Harbor Updates ? Operational
Data Centers & Network Operational
90 days ago
100.0 % uptime
Today
Southfield, MI (MEL) ? Operational
90 days ago
100.0 % uptime
Today
Dearborn, MI (OTR) Operational
90 days ago
100.0 % uptime
Today
San Jose, CA (SJC) ? Operational
90 days ago
100.0 % uptime
Today
Miami, FL (MIA) Operational
90 days ago
100.0 % uptime
Today
Surrey, UK (LHR) ? Operational
90 days ago
100.0 % uptime
Today
West Sussex, UK (LGW) ? Operational
90 days ago
100.0 % uptime
Today
Amsterdam, NL (AMS) ? Operational
90 days ago
100.0 % uptime
Today
Sydney, AU (SYD) ? Operational
90 days ago
100.0 % uptime
Today
Lansing, MI (DC3) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 14, 2025

No incidents reported today.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025
Investigating multiple hosts down in NL-West-1
Resolved - Our data center team replaced the blade, but the initial replacement had insufficient RAM. The team has since adjusted the RAM to the correct configuration. The system is now back online and functioning as expected. We will continue to monitor closely to ensure stability.
May 11, 14:58 EDT
Investigating - We are currently investigating multiple Cloudhosts reporting down in our NL West 1 Data Center. Our Engineers are engaged and are working to return service as quickly as possible. We apologize for the inconvenience and we appreciate your patience as our teams work to restore service.

Impacted services:

cloudhost-10309286.nl-west-1.nxcli.net
cloudhost-3387333.nl-west-1.nxcli.net
cloudhost-3745005.nl-west-1.nxcli.net

Additional updates will be provided as soon as they are made available.
May 11, 11:53 EDT
May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025
Investigating Network Alerts on a Subset of Servers
Resolved - We did not observe any customer impact during the brief alert period, and everything has remained stable throughout the investigation.
May 5, 01:28 EDT
Monitoring - Our team received alerts for a subset of servers. At present, all alerts have cleared, and we are investigating the underlying cause.

There is currently no impact to customers. If you have any questions or require assistance, please don’t hesitate to contact our Support team via Chat or by raising a case (ticket).
Apr 30, 03:04 EDT
May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

Apr 30, 2025
[US-Midwest-2] Service Interruption
Resolved - This incident has been resolved, and the servers have remained stable.
Apr 30, 06:44 EDT
Monitoring - Our engineering team has implemented a fix to restore services, and affected systems are now online and stable. We are actively monitoring the environment to ensure stability.

We appreciate your patience during this time! If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or via chat.
Apr 29, 21:48 EDT
Investigating - We are currently investigating a service interruption affecting servers in our US-Midwest-2 Data Center. Nexcess Systems and Data Center Engineering teams are engaged and are working to restore service as quickly as possible. We will provide further updates as they become available.

Affected services :

cloudhost-13315208.us-midwest-2.nxcli.net
cloudhost-12448849.us-midwest-2.nxcli.net
cloudhost-10454452.us-midwest-2.nxcli.net
cloudhost-8984603.us-midwest-2.nxcli.net

If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or via chat.
Apr 29, 20:57 EDT
← Incident History Powered by Atlassian Statuspage