Server Status | Nexcess

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Support Services Operational
Tickets Operational
Phones Operational
Chats Operational
Help Center Operational
Platform Operations Operational
Web Services Operational
DNS Operational
SSH/FTP Operational
Email Operational
MySQL Operational
InterWorx Control Panel Operational
Cluster / NFS Operational
Platform Updates / Other Operational
Managed Wordpress Operational
Wordpress Core Updates Operational
Wordpress Plugin Updates via Visual Compare Operational
Nexcess Cloud Operational
us-midwest-1 Operational
us-west-1 Operational
uk-south-2 Operational
nl-west-1 Operational
au-south-1 Operational
us-midwest-2 Operational
Cloud Container Services Operational
us-midwest-1 Operational
us-west-1 Operational
uk-south-2 Operational
nl-west-1 Operational
au-south-1 Operational
us-midwest-2 Operational
Nexcess Global DNS Operational
Customer Portal Operational
Safe Harbor Updates Operational
Data Centers & Network Operational
90 days ago
100.0 % uptime
Today
Southfield, MI (MEL) Operational
90 days ago
100.0 % uptime
Today
Dearborn, MI (OTR) Operational
90 days ago
100.0 % uptime
Today
San Jose, CA (SJC) Operational
90 days ago
100.0 % uptime
Today
Miami, FL (MIA) Operational
90 days ago
100.0 % uptime
Today
Surrey, UK (LHR) Operational
90 days ago
100.0 % uptime
Today
West Sussex, UK (LGW) Operational
90 days ago
100.0 % uptime
Today
Amsterdam, NL (AMS) Operational
90 days ago
100.0 % uptime
Today
Sydney, AU (SYD) Operational
90 days ago
100.0 % uptime
Today
Lansing, MI (DC3) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance on Containerhosts in au-south-1 Feb 24, 2026 12:00-12:30 EST

Nexcess Systems Engineers will be performing scheduled maintenance on the underlying hardware supporting all containerhosts in the au-south-1 region.

Websites configured on services running on these containerhosts, such as Elasticsearch, Varnish, and RabbitMQ, will experience temporary service interruptions during the maintenance window.

During this time, you may experience brief site interruptions, temporary slowness, or degraded performance. Once services are restored, product indexing may take some time to complete, and cache rebuilding may temporarily impact overall site performance.

Our support team will be on standby if you need assistance or have any questions or concerns.

Need help? Chat with us or create a ticket via https://my.nexcess.net/.

We appreciate your patience and understanding as we complete this maintenance. Thank you.
Posted on Feb 20, 2026 - 14:47 EST
Feb 23, 2026

No incidents reported today.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026
Scheduled Maintenance - Subset of Cloudhosts and Containers on UK-South-2 & NL-West-1
Completed - The scheduled maintenance has been completed.
Feb 11, 18:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 16:30 EST
Scheduled - Nexcess Systems Engineers will be carrying out scheduled maintenance on the underlying hardware supporting the following cloudhosts and Containers:

UK-South-2
Containerhosts:
containerhost-103952.uk-south-2.nxcli.net
containerhost-76044.uk-south-2.nxcli.net

NL-West-1
cloudhost-11808780.nl-west-1.nxcli.net
cloudhost-4628246.nl-west-1.nxcli.net
cloudhost-3413539.nl-west-1.nxcli.net
cloudhost-1945881.nl-west-1.nxcli.net

Containerhosts:
containerhost-3459657.nl-west-1.nxcli.net
containerhost-9026162.nl-west-1.nxcli.net

Websites configured on these cloudhosts, or with services configured on the containerhosts such as ElasticSearch, Varnish, and RabbitMQ, will experience a temporary service interruption of up to 30 minutes during the maintenance window. Ticket notifications will be opened for affected clients.

You can subscribe to receive further updates regarding this maintenance above.

Our support team is on hand should you need any assistance or have any questions or concerns. You can reach us through the following channels:

Live Chat via the Customer Portal: https://my.nexcess.net/

Email: support@nexcess.net

We appreciate your understanding and patience as we work to enhance our service.

System Maintenance Reference: [CC-13175]
Feb 6, 16:23 EST
Scheduled Maintenance - Subset of Cloudhosts and Containers on US-Midwest-1 & US-West-1
Completed - The scheduled maintenance has been completed.
Feb 11, 05:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 03:30 EST
Scheduled - Nexcess Systems Engineers will be carrying out scheduled maintenance on the underlying hardware supporting the following cloudhosts and containers.

US-Midwest- 1
cloudhost-112190.us-midwest-1.nxcli.net
cloudhost-112157.us-midwest-1.nxcli.net

US-West-1
cloudhost-186140.us-west-1.nxcli.net
cloudhost-186123.us-west-1.nxcli.net
cloudhost-2937024.us-west-1.nxcli.net
cloudhost-2937022.us-west-1.nxcli.net
cloudhost-2878365.us-west-1.nxcli.net
cloudhost-2878037.us-west-1.nxcli.net

Containerhosts:
containerhost-871267.us-west-1.nxcli.net
containerhost-871230.us-west-1.nxcli.net

Websites configured on these cloudhosts, or with services configured on the containerhosts such as ElasticSearch, Varnish, and RabbitMQ, will experience a temporary service interruption of up to 30 minutes during the maintenance window. Ticket notifications will be opened for affected clients.

You can subscribe to receive further updates regarding this maintenance above.

Our support team is on hand should you need any assistance or have any questions or concerns. You can reach us through the following channels:

Live Chat via the Customer Portal: https://my.nexcess.net/

Email: support@nexcess.net

We appreciate your understanding and patience as we work to enhance our service.

System Maintenance Reference: [CC-13175]
Feb 6, 15:23 EST
Feb 10, 2026

No incidents reported.

Feb 9, 2026
DDoS Attack on cloudhost-144200.us-midwest-1.nxcli.net
Resolved - This incident has been resolved.
Feb 9, 21:43 EST
Monitoring - The servers are back online and fully operational. Our Network and Support teams are continuing to monitor them to ensure stable performance. We’ll keep you updated with any new information.

If you have further questions or concerns, please contact us via ticket or via Live chat.
Feb 9, 03:08 EST
Identified - Our teams have identified a distributed denial of service attack (DDoS) on cloudhost-144200.us-midwest-1.nxcli.net. Our network engineers are working on mitigation at this time. We will provide another update as soon as more information becomes available.

Need help? Chat with us or create a ticket via my.liquidweb.com.

We appreciate your patience and understanding as we work to stabilize connectivity. Thank you.
Feb 8, 21:40 EST
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