Resolved -
This issue is now resolved. Our LiveChat is functioning as expected at this time.
Nov 17, 10:26 EST
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 17, 09:37 EST
Investigating -
Our teams are investigating an issue causing the Chat Functionality on my.nexcess.net. We will update this status post as more information is available.
We sincerely appreciate your understanding and patience as we resolve this issue. Thank you for your continued support.
Nov 17, 08:55 EST