This maintenance has been cancelled and will be rescheduled. A new post will be created when the schedule is confirmed by our development and engineering teams.
Posted Jun 24, 2024 - 10:09 EDT
Scheduled
Nexcess Systems Engineers will be performing scheduled maintenance on the Nexcess customer portal (my.nexcess.net) which will be inaccessible during the window. The service impact is limited to the customer portal and internal use systems. The maintenance will not interrupt customer production services or websites.
Technical support via live-chat, phone, and ticket may be delayed during the maintenance window. For any urgent issues, please contact us by phone at 866-639-2377 (US) or +1-313-279-0722 (international).
This maintenance was originally scheduled for June 13th but had to be delayed due to unforeseen circumstances. We apologize for any inconvenience.
We appreciate your understanding and patience as we work to provide you with a better service. Thank you for your continued support.
Internal System Maintenance Reference: [CC-11530]
Posted Jun 14, 2024 - 11:49 EDT
This scheduled maintenance affected: Support Services (Tickets, Chats) and Customer Portal.